Intensive Case Manager

About this position

INTENSIVE CASE MANAGERS (4 openings)

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply.  At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

About Good Shepherd

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd – Reaching Home.

Why Work with Good Shepherd?

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• POSITIVE and ENCOURAGING atmosphere
• Dental Care
• Disability Insurance
• EMPLOYEE AND FAMILY ASSISTANCE PROGRAM
• Extended Health Care
• Life Insurance
• Sick Leave
• RRSP program
• Out of Country Travel Insurance
• Vision Care
• Wellness Program
• Make a difference and provide HOPE
• 3 weeks’ vacation (after mandatory completion of waiting period)

Job Description

• Provide trauma informed, intensive case management services to women, families, and youth who are experiencing chronic homelessness
• Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months
• Will partner with various agencies to leverage and coordinate the assets and services available in Hamilton to ensure that service users have their individualized housing and support needs met
• Work takes place in the office, overflow hotels, emergency shelters, and in the community
• Accompany service users to community appointments, apartment viewings, and will attend service users’ homes for monthly home visits
• Must be willing and able to assist service users in a hands-on capacity
• Time management skills are necessary in a high energy, changing environment
• Ability to work independently

Qualifications

• Minimum 1 year related experience or equivalent combination of education, training and experience in Social Services or related field
• The successful candidates will have a demonstrated knowledge of Housing First frameworks and the ability to assist service users with system navigation A post-secondary education in a social service related field is required
• Fluency in a 2^nd language is an asset
• Proficiency in Microsoft Office programs and strong written and oral communication skills required
• CPR certification or willingness to be certified is required
• Valid G license required
• An in depth understanding of trauma, addictions, mental health, and homelessness is required
• Creative problem solving and advocacy skills required
• Hours of Work: Shifts are day shifts (9 am to 5 pm), one evening shift per week (11am to 7 pm) and one Saturday approximately every six weeks (9am to 5pm)

Don’t Meet Every Requirement?

If you are excited about this role and Good Shepherd’s Mission but your past experience doesn’t perfectly align with all of our qualifications, we encourage you to apply anyway. 

How Can I Apply?

We are looking to hire 4 individuals to be Intensive Case Managers with Good Shepherd.

Please apply with resume to Nimmu Joseph – Program Manager, Reaching Home

njoseph@gsch.ca

*Due to overwhelming response, only those selected to be interviewed will be contacted.  For additional opportunities please visit us on indeed or on our website www.goodshepherdcentres.ca

Our Values

Hospitality, as inspired by St. John of God is at the heart of Good Shepherd’s mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our Values of:

• Responsibility
• Availability
• Adaptability
• Quality
• Dignity

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.  If you need accommodations, please contact Human Resources at 905-528-587. 

Good Shepherd has a mandatory verification of COVID-19 vaccination policy.  More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

Due to overwhelming response, only those selected to be interviewed will be contacted.  For additional opportunities please visit us on indeed or on our website www.goodshepherdcentres.ca