Housing Based Case Manager

About this position

Housing Based Case Manager

Temporary Contract, 18 Months With a strong possibility of Extension

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

Housing Based Case Manager-Housing First provides intensive support in tandem with the Housing Specialist, providing direct intensive support to individuals or families that are homeless and looking to transition into more appropriate housing options. The worker works the client to create an individualized service plan that will help them achieve housing and life stability.

The goal of the program is to house people, and then support them. The evidence is clear that people achieve better long-term housing outcomes and achieve a more positive quality of life when this is the sequence of service. Once housed, individuals may benefit from life skills training, budgeting classes, skills upgrading, addiction treatment, and cultural practices that meet the individual’s needs.

Responsibilities:

• Delivers effective services safely and respectfully while maintaining professional rapport with clients, peers, and other community service providers.
• Adheres to the Housing First Model, working with service users to achieve greater independence.
• Advocates for the client in all aspects of culture (physical, mental, spiritual and social)
• Completes a safety plan and risk minimization plan to appropriately support clients in the community.
• Prepares client assessment reviews.
• Provides referrals to appropriate internal and external service providers.
• Balances the needs of caseload depending on acuity, length of time in the program, state of housing stability, etc.
• Reviews and evaluates client progress on an ongoing basis and adjusts case plans in consultation with the team and manager.
• Inputs all client data into HIFIS database.
• Organizes and maintains client case files in accordance with TI’s protocols.
• Performs other duties as assigned and related to the position

Education and Experience

• Minimum college diploma in human services, social work or similar education or an equivalent combination of education and work experience
• Minimum 3 years’ experience delivering urban housing services to Inuit preferred.
• Valid G class license and years of driving experience

Knowledge, Skills and Abilities

• Ability to function effectively in a busy environment and in stressful situations.
• Some evening and weekend work could be required.
• Ability to work independently with a strong sense of focus. Is task oriented, non-judging, and maintains a clear sense of client-service provider boundaries.
• Commitment to a client-centered approach when working with Inuit.
• Familiarity with the socio-economic landscape as it pertains to Inuit.
• Knowledge of Inuit culture, values, Inuit IQ and traditional practices
• Fluency in Inuktitut and English is preferred.
• Knowledge of the Aboriginal and non-Aboriginal housing support and service system of Ottawa
• First aid and CPR; non-violent crisis intervention training
• Motivated and able to work independently.
• Outstanding organizational skills
• Excellent interpersonal and communication skills
• Intermediate level computer (MS Office, email, Internet) and literacy skills

Additional Requirements

• Maintaining up-to-date professional skills and knowledge through formal and informal training
• Acting as an ambassador for TI within and outside the organization by creating an awareness of TI’s programs and services
• Maintaining awareness of, and compliance with, TI policies and procedures
• Contributing to the organization’s work through collaborative teamwork and participating in meetings and committees as required
• At all times, working in a manner that preserves confidentiality and seeks to minimize risks for clients, employees, and the organization.
• Ontario drivers license is required with a clear driver abstract

Working Conditions

The HBCM will spend time both in office and in the community. Home visits as well as work in the community are a mandatory requirement of the program.

Salary and Benefits

• TI offers a competitive total compensation package. Employees are provided with an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance. TI also offers a Group RRSP benefit plan for eligible staff.
• TI provides paid sickness, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
• Vacation (earn 3 weeks/year).

Deadline for applications is until position is May 1, 2024.

To apply, please submit your resume to careers@tiontario.ca.

Preference in hiring will be given to qualified Inuit candidates; applicants are encouraged to self-identify. Interested candidates are encouraged to visit our website at www.tiontario.ca to learn more about our programs and services.

The successful candidate for this position will be required to obtain a vulnerable sector check with results acceptable to TI. Accommodation for applicants with disabilities is available upon request.
This position works out of TI’s 297 Savard Ave.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.