Supportive Housing Coordinator- New Program

About this position

Job Posting

Supportive Housing Coordinator

Title: Supportive Housing Coordinator, New Program

Location(s): Ottawa

Salary:  $62,723- $71,065 per annum based on work experience

Hours: 35 hours per week

Employer: John Howard Society of Ottawa

Closing Date: Monday, February 1st, 3PM

** This position is a female (cis-gender, non-binary, transgender) designated position as it is working with a vulnerable female population/client group.

About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff.  At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential.  JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support: Our employees are supporting a diverse client group that represent youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches. 

About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role: Under direction of the Department Director, this is a new supportive housing program, in the initial phases of construction, for a diverse group of individuals with barriers who have experienced chronic homelessness.  As the Residential Coordinator, you will be responsible for leading the program design and implementation, partnership development, and community outreach phases of the project in year one. In year two, you will transition to the role of site Coordinator where you will be responsible for managing the staff team, stakeholder relations, and the overall operations of the multi-unit supportive housing program, with an opening date of Spring 2022.  This is your chance to build a program from the ground up!

As the successful candidate, you have:

• Three (3) to five (5) years of experience in a leadership and/or management role in the homelessness and supportive housing sector
• Knowledge of the Housing First approach to homelessness, Ontario Land-Lord Tenant Act, SPDAT Assessment, and HIFIS
• Exceptional project management / program management skills and experience
• Ability to lead projects in start up phase, independently to completion, and provide regular updates to stakeholders
• Experience managing the day-to-day operations and property management functions associated with a JHS residential location (multi apartment building that provides supportive housing for young women)
• Ability to coordinate all on-site program related functions through a gender- and trauma-responsive framework
• Skills to lead a 24/7 staff team and, in conjunction with the Clinical Director, support staff implementation of the on-site clinical model and its associated interventions
• A strong commitment to supporting all residents, as well as youth who may be navigating the transition from youth to adulthood
• Excellent people skills to facilitate relationships with clients, colleagues, supervisors, program partners and community members
• Strong time management and organizational skills, as well as an ability to effectively deal with neighbour or community complaints
• A willingness to work in collaboration with a wide variety of community partners, agencies and emergency services

You’ll also be prepared to…..

• Be on-call for program serious incident occurrences
• Work flexible hours that may include evenings and weekends
• Have ownership of a vehicle and/or ability to be extremely mobile to accommodate meetings in the community and internally at JHS sites
• Exercise extreme flexibility to accommodate fluctuating and varied program needs

You’re a fit with our organizational culture, if you mirror our values in the way you work:            

• You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
• Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
• Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
• As a leader, you lead in a way that helps employees live their strengths and reach their potential.
• Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

Members with an indigenous background will be given preference for this position, as this background will serve to aid the agency in the attainment of the objectives of the program it is designed to achieve.

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.