Program Manager, Low Carbon Fleet Deployment

About this position

JOB DESCRIPTION 

• BC Transit is embarking on an ambitious program to transition its transit fleet (over 1,000 vehicles) to low carbon technology.   The Low Carbon Fleet Program (LCFP) includes but is not limited to: the transition of the fleet to electric buses (i.e. battery electric, hydrogen fuel cell) and utilization of alternative fuel technology (i.e. compressed natural gas (CNG), renewable natural gas (RNG) and low-carbon based diesel fuels). 
• The first phase of implementation is deployment of 10 battery electric buses in the Victoria Regional Transit System inclusive of charging systems, supporting infrastructure and integration to support operations and maintenance functions.  Phasing of additional new and existing sites across the Province of BC (excluding Metro Vancouver) will form part of the role.
• Reporting to the Program Director Low Carbon Fleet, the Program Manager, Deployment will be an expert in leading program delivery and the implementation of complex, multifaceted projects with diverse groups of stakeholders.  Coordinating and supporting subject matter experts and project managers across the organization, the program manager will be responsible for managing successful project deployments associated with the low carbon fleet strategy.  There will be a strong focus on collaboration, resource development, and change management to integrate low carbon technology into transit services.  In this manner, the program manager serves a critical role in connecting all BC Transit Divisions, transit operating companies, local government partners and considerations in meeting the goals of the low carbon fleet program. 
• The transition to low carbon fleets will impact the majority of BC Transit departments, as reflected by the broad program scope, including but not limited to: long term planning, new fleet vehicles, new infrastructure and facilities as well upgrades to existing, fueling and charging systems,  policy and standards, asset management, energy distribution and storage systems, fleet operations and scheduling, maintenance, inventory, software systems, government relations, communications, and finance.  Additional impacts beyond the organization are expected and must be managed, including coordination with municipal services, public works, utility providers, and others. 
• The Program Manager is a key team member in the low carbon fleet program and demonstrates passion and excitement achieving greenhouse gas reduction targets by delivering solutions that are fully integrated, cost-effective, and sustainable.  Note: Potentially three program manager positions are being considered to support the program, with each role supporting different aspects of the low carbon fleet program.

• Leads and coordinates multi-departmental teams in the planning, implementation, and integration of wide reaching low carbon fleet program elements into the BC Transit organization.  This work is expected to include: project development, business case preparation, funding applications, stakeholder management and engagement, requirements gathering, planning and scheduling, costing and budgeting, procurement (infrastructure, buses, charging systems, software, services, etc.), facility assessments, technology assessments, systems integration, consultant and contractor management, communications management, and reporting. 
• Manages the overall deployment, integration, commissioning, and sustainment of new buses, infrastructure, systems, procedures, and technology associated with the low carbon fleet into the existing operations at BC Transit.  This includes employing established change management practices to ensure adoption and long-term sustainability.
• Leads project development through gathering detailed requirements and aligning with technology capabilities to inform the design and procurement of:  buses, charging systems, software, infrastructure (structural, electrical, mechanical), electricity, fuel, and other services to support the low carbon fleet program.  This position will work closely with other subject matter experts in the low carbon team and across the organization to develop the projects.  
• Lead and support where required the planning, development, and submission of comprehensive capital business cases and funding applications for the acquisition of assets and services related to the Low Carbon Fleet Program
• Supports the development of a detailed long-term low carbon roadmap, including the planning, assessment, evaluation, and business cases for low carbon fleet integration across BC Transit’s provincial fleet.
• Works closely with Procurement & Contracts and other internal stakeholders to develop and execute public procurement activities (e.g. Request for Proposal (RFP),) to acquire low carbon related assets and services.  Includes coordinating internal project teams, identifying roles and responsibilities, resources, timelines, developing scopes of work, technical specifications, functional and operational requirements, key project deliverables, and evaluation criteria. 
• Works closely with Finance, Fleet Management, Infrastructure Management, Strategic Planning, Scheduling & Analysis, Finance, Regional Transit Operations, Safety & Security, Maintenance Services, and Information Technology & Systems departments.
• Works closely with external stakeholders from BC Hydro, FortisBC, government agencies (local, provincial and federal) and affiliate transit agencies (TransLink, Coast Mountain Bus Company).
• Provides oversight and tracks projects associated with the low carbon fleet program, ensuring coordination is in alignment with other business activities.  Ensures logistical requirements are met and collaborates regularly with all stakeholders to ensure they are well informed and have a clear line of communication.   Manages and supports identifying, tracking, and resolving project deficiencies.  Identifies issues and risks to the completion of projects and makes recommendations for resolution and/or corrective action.  Escalates issues as required.
• Prepares and supports communication related to the program, including: project status updates, briefing notes, reports, presentation material for internal employees, and other material when required to advance the needs of the program deliverables.   Provides regular status reports and updates in relation to the planning, budgets, implementation, and progress of projects.
• Supports BC Transit’s teams managing contracts and relationships with local government partners, operating companies, manufacturers and vendors to ensure adherence to contractual requirements and key project deliverables.  This may include vehicle specification, production and delivery schedules, quality assurance inspections, commissioning activities, manuals, parts, tooling, training and change orders. 
• Manages the transition of ownership of low carbon investments, tools, resources, and processes to support internal teams post implementation.  Supports ongoing operations as required.  Sustainment planning is an important part of this work.
• Ensures all project information and required documents (work breakdown structures, work completions, capital progress reports, Board reports, etc.) are organized, complete, current, and stored appropriately.

• University degree in Engineering, Business Administration, Environmental Sciences, Computer Sciences or a related discipline;
• Professional Engineering Designation (P.Eng), Project Management Professional (PMP) or Program Management Professional (PgMP) designation from the Project Management Institute (PMI).

• Minimum five (5) years’ experience as a project or program manager;
• Minimum five (5) years’ leading and/or coordinating multi-disciplinary project teams;
• Proven project and/or program management experience working in a government (or a similarly large agency) for the delivery of high value capital projects involving innovative technology, multiple partners, public procurement,  contract negotiations, and change leadership;
• Knowledge and experience working on change management and/or enterprise change management projects and/or programs would be considered an asset;
• Knowledge and experience working with technology and infrastructure related to low carbon and zero emission industry would be considered an asset;
• Knowledge and experience working with infrastructure planning, construction, public works, public transit or commercial vehicle transportation industry would be considered an asset;
• A background in electrical system design and or utilities would be considered an asset;
• An equivalent combination of education, training and experience may be considered.

• Strategic Orientation - Strategic planning, risk management and/or change management skills to implement new processes.
• Change Management – Employs strategic change management practices and techniques to implement new processes, practices, functions, and/or technology.
• Issue Identification and Resolution – Able to identify route causes of problems, anticipate potential issues, and develop solutions.
• Organization – Implements structured systems for maintaining information, documentation, and setting up spreadsheets, reports, business cases, or other documents.
• Occupational Health & Safety Knowledge – Is knowledgeable about workplace health and safety, places high importance on safety and diligently follows safe operating procedures; promotes and displays a positive safety attitude and is proactive about safety for themselves, peers and customers.
• Financial Management - Knowledge of financial management practices including cost estimates, forecasting, cost-benefit analysis, sensitivity analysis and net-present value (NPV) analysis.
• Decision Making - Obtains information, identified key issues and implications to make informed, objective decisions.
• Critical Thinking & Problem Solving – Demonstrates the ability to design, analyze, synthesize and evaluate information to achieve a desired solution or outcome.
• Interpersonal Relationships – Develops and maintains effective relationships with others, relates well to people from varied backgrounds and different situations, show understanding, courtesy, tact, empathy and politeness.
• Collaboration – Builds an effective team that understands and supports the vision, values and objectives of the organization.  Shares the strategic direction, provides clarity as needed and recognizes team accomplishments. Proactively works with team members to address and resolve any conflicts.
• External and Organizational Awareness – Identifies and understands how internal and external issues (e.g. economic, political, social trends) affects the work of BC Transit.
• Governance - Knowledge of BC Transit’s decision-making context, including its strategic context and organizational and governance structure. Includes knowledge of policies, procedures and legislation related to the position
• Communication – Provides regular, consistent and relevant information to others and ensures appropriate individuals are informed. Listens carefully to others, asks questions or clarification and responds thoughtfully.  Communicates in a clear and concise manner using appropriate content, style and methods of communication to suit the needs of the individual or audience.
• Planning & Prioritization – Proactively plans and organizes work activities and priorities; manages several tasks at once.

• Essay questions will be asked upon resume submission
• The position requires the competition of a Criminal Record Check Or Vulnerable Sector Search
• Testing and assessments may be included as part of the recruitment process
• An eligibility list may be established for future vacancies

• Life Insurance
• Medical Services Plan (MSP) group coverage
• Vacation (based on the terms outlined in the appropriate collective agreement or exempt policy handbook)
• Extended Health Benefits
• Pension Plan
• Employee fitness centre, at both the Victoria and Langford depots
• A complimentary BC Transit bus pass, plus 2 taxable dependant passes
• Career development and advancement opportunities
• Social Club
• Employee Recognition Program – Recognizing Excellent Values (REV)
• Employee Family Assistance Program (EFAP)

About us

We love that our head office is in Victoria and we bet you do too! We are happy you have decided to explore a career with BC Transit, this is a great city to work and live in. We are passionate about helping reduce congestion in the city and providing a public service to everyone in BC (except for Metro Vancouver). We have innovative new bus lanes being installed from Colwood to Downtown in both directions, real time GPS being installed in the full fleet across the province and we are beginning to explore mobile payment options among other things. It is an exciting time to be in the transit industry and we are looking for fun, creative, passionate people to join our amazing team. Not only would you work with an incredible team, you would also receive great benefits and a pension plan to boot. Keep reading to find out if this role makes you feel excited to come to work each day!

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