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Evening Support Worker

  • Posted:Dec 02, 2022
  • Apply by:Dec 16, 2022
  • Job Type
  • Full Time
  • Job Level
  • Other
  • Location
  • Ottawa, ON
  • Impact Area
  • Other
  • Impact Category
  • Other
  • Company Type
  • Other

About this position

Title: Rita Thompson ESH, Full time Evening Support Worker  

Location(s): Ottawa

Salary:  $37, 071- $42, 304 per annum based on work experience

Hours: 35 hours per week (NOTE: Shifts are 3pm-11pm Monday – Friday)

Employer:  John Howard Society of Ottawa

How To Apply: Please submit your cover letter and resume through the John Howard Society of Ottawa’s website, under the Careers tab at: https://johnhoward.on.ca/ottawa/careers/

Closing Date: Friday, December 16, 2022

About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff.  At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential.  JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support: Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches. 

About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as LGBTQ2S+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role:  The RTR Enhanced Supportive Housing Program is a 34 unit apartment building, with additional community living space, that was developed for individuals of all genders who have exited chronic homelessness. This program provides permanent, semi-independent, single occupancy bachelor suites, with wrap around support services for adults aged 18 and up living with varying mental health and physical health complexities. 

JHS Ottawa manages this program with 24/7 on-site medical support from our health partner, Ottawa Inner City Health.  By applying both Housing First and Harm Reduction principles, the Rita Thompson Residence provides all residents, regardless of their complexities and challenges, an opportunity to live among a community setting that offers intensive supports to assist with their personal goals.  We strive to create a community where everyone feels ‘at home’.  If you are passionate about making a difference in the daily life of vulnerable adults, then this is an excellent opportunity for you.


  • University Degree/College Diploma in a Social Services program OR working towards completion of one

Preferred Experience:

  • Experience working with homeless population
  • Experience in housing/residential setting
  • Experience working in a Harm Reduction environment   
  • Experiences working as part of an Interdisciplinary team 

As the successful candidate, you have:

  • Have a demonstrated ability to work within timelines and deadlines
  • Have a recent criminal record check (within the last 6 months)
  • Possess strong time management and organizational skills
  • Have an ability to effectively deal with neighbour or community complaints after hours if required
  • Have excellent people skills to facilitate relationships with clients, colleagues, supervisors, and community members
  • Have a genuine interest in working with adults in a caring and empathic manner
  • Be thorough in building maintenance, upkeep and cleaning duties as required
  • Be willing to work weekends
  • Be flexible and available to take extra shifts when required

Knowledge and Skills:

  • Competency engaging and establishing rapport with clients experiencing mental health and substance use issues.
  • Competency using crisis management skills if required
  • Knowledge of relevant legislation (Residential Tenancies Act and Mental Health Act) as well as clear understanding of operating within agency policies and procedures
  • Basic counselling skills to support interactions, and possible case plan tasks with adult men as directed by counselling team
  • Strong organizational skills to support completion of various maintenance, cleaning and other administrative tasks while on shift
  • Competency in written skills to support log entries, report summaries

You’re a fit with our organizational culture, if you mirror our values in the way you work:

  • You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
  • Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
  • Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
  • As a leader, you lead in a way that helps employees live their strengths and reach their potential.
  • Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.


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