Case Manager, Youth Justice services

About this position

Case Manager, Youth Justice Services

Location:                                           Ottawa, Ontario

Reports to:                                       Assistant Director of Programs and Services, Youth Justice Services

Employment Status:                      Full time permanent

Bargaining Unit Status:                 Included (Youth Worker)

Annual Salary:                                 $56,305.60-$67,620.80

Language requirements:              English and French are essential

Reference Number:                      22-136

Closing Date:                                  January 30, 2023

Posting Stage:                                Internal / External

About us:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

Under the direct supervision of the Assistant Director of Programs and Services, Case Managers work as part of a multidisciplinary team at Youth Justice and are the identified team members directly responsible for establishing, implementing and facilitating a comprehensive case management plan for each youth engaged with Youth Justice Services from admission to discharge, adhering to agency policies and procedures.

What you will do:

• Provide ongoing case management services to clients to support youth from admission to discharge.
• Maintain current client files, complete case management reports and documentation (including goals/action), and summary reports.
• Build relationships and rapports with clients, families, and community partners.
• Complete assessments, identify strengths and needs, and complete appropriate referrals.
• Connect youth to community supports, links to employment and/or education opportunities and support youth in obtaining long term housing as needed.
• Participate and lead programming and life skills.
• Comply with all mandating legislative requirements, Agency policies and procedures.
• Safeguard client confidentiality, rights and responsibilities.
• Advocate for clients and facilitate access to community resources and services.
• Represent the Agency in a professional manner. Maintain positive working relationships with the community, other services providers, and collaterals.
• Attend and participate in supervision.
• Participate in on-going supervision of part-time/students.
• Follow safe work practices as established by the Bureau and the program.
• Ensure safe working practices are followed as established by the Bureau and the Program
• Ensure compliance with Agency Policies and Procedures, Program Policies, Collective Agreement & relevant legislation

This opportunity may be right for you if you have the following:

• A diploma or degree in the social sciences
• A minimum of two years of case management experience
• Proven familiarity of community services and internal/external referrals
• Proven written & verbal communication skills
• Ability to work autonomously and as an effective team member
• Willingness to work up to two evenings per week, and occasional weekends
• Fluency in English and French

You get bonus points if:

• You have experience working with youth in conflict with the law
• You have worked with marginalized communities and clients with intersectional identities

What we offer:

• 15 days of annual vacation + 1 float day;
• 100% YSB-paid group health benefits;
• Pension plan from Day 1;
• A team where you get to be yourself everyday and where you have the freedom to innovate.

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance. The selected candidate will be required to follow all mandatory Covid 19 safety protocols.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the all qualifications indicated on the posting may be considered.