Receptionist (Full-time, permanent)

About this position

About BCFPA 

BC Foster Parents Association (BCFPA) is a non-profit charity working with and on behalf of foster parents to ensure the highest standard of care for children and youth in the foster system. We provide information, support and assistance to the foster parents of BC as well as consultation about policy, practice, and foster parent recruitment services to the Ministry of Children and Family Development (MCFD). 

About your new job

Your responsibilities include:

• General reception duties
• Address public inquiries, process intake forms and provide referrals
• Screens and prioritizes incoming email correspondence and other materials for staff members
• Maintain membership database, registering and renewing memberships, distributing membership information and confirmations
• Assist in the detailed production of large and small events
• Compiling and distributing information packages
• Other duties as assigned

       Hours: Full-time - 37.5 per week, Monday-Friday from 8:30 AM – 4:00 PM  

What you bring to the team

• You are fluent in English, verbally and in writing.
• You are proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience in database administration is an asset. 
• You are able to take direction, to listen and to learn fast. 
• You are great on the phone, have patience and compassion to deal with tough calls, and a willingness to help. A friendly, easygoing demeanor is essential for this position. Previous experience in a social service or non-profit setting would be an asset. 
• You are organized and take pride in your attention to detail. 
• You are able to maintain confidential information and respect privacy guidelines. 
• You are reliable and able to prioritize and complete tasks with minimum of supervision.
• You are able to maintain flexibility and adapt to changing work priorities. 
• You have initiative and problem-solving skills. You are resourceful and able to find innovative solutions to problems. 

What we bring to the table

We are fair, honest, and respectful of one another. We exercise inclusive leadership, so everyone knows that they belong. You’ll be welcomed and appreciated not only by us, but by the people we’re serving in the fostering community.

Laughs and giggles are welcome! We are a fun and diverse team in a mission-driven environment. Although we deal with heavy subject matters, we value humour and a positive outlook. 

We offer 100% employer paid extended health, dental and vision care at 100% coverage. 

You’ll have access to life and disability insurance.

You’ll have three weeks paid vacation (pro-rated for first year) and one paid sick leave a month.  

We encourage employees to pursue professional development opportunities. We contribute toward fees for professional development after 6 months of employment. 

We also offer self-care days once the first anniversary date of employment is reached. 

Deadline to apply: Applications will be reviewed as they are received. Posting will remain open until filled.

Start date: ASAP

Please forward your cover letter and resume with 3 references. Thank you for your application. Only those shortlisted will be contacted.