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Strategic Programs Manager

  • Posted:Nov 26, 2020
  • Apply by:Dec 11, 2020
  • Job Type
  • Full Time
  • Job Level
  • Other
  • Location
  • Toronto, ON
  • Impact Area
  • Other
  • Impact Category
  • Other
  • Company Type
  • Other

About this position

About PWA

PWA has a mission of engaging people living with HIV/AIDS in enhancing their health and well-being through practical and therapeutic support services and broader social change; and to inspire them to live into their dreams and discoveries.

About the Strategic Programs Manager Position

In fulfillment of our mission, PWA has undertaken a bold strategic plan to build a Hub for people living with HIV/AIDS in partnership with people living with HIV/AIDS (PHAs) and our community partners. This work directly intersects with the agency’s commitment to abolishing white supremacy and colonization within PWA and in broader society by becoming a strong, supporting ally.


  • Plan, budget, manage and monitor strategic implementation projects ensuring activities, deliverables, success measures and reporting requirements are completed with outstanding quality, on time and on budget.
  • Equitably and meaningfully engage people living with HIV/AIDS in all levels of the strategic implementation projects including in advisory committees, focus groups, interviews and surveys
  • Develop customized engagement strategies to equitably and meaningfully reach marginalized and underserved communities of people living with HIV/AIDS, including BIPOC, trans/non-binary and youth PHAs
  • Plan, coordinate and manage community engagement events and initiatives
  • Build and maintain strong, responsive, meaningful and mutually beneficial relationships with community partners both formally and informally
  • Identify and develop new partnerships based on current unfilled needs of PHAs, peers, staff and volunteers
  • Maintain a directory of existing community partners and corresponding service agreements to ensure clarity and consistency in referral pathways for PHAs
  • Ensure effective communication amongst project committees and key stakeholders, including PHAs, community partners, staff, senior management and board
  • Plan, organize and facilitate various committee meetings, providing support to committee processes and members as needed.
  • Support and implement the design of new programs through the creation of program manuals, trainings and other relevant materials
  • Support the development and implementation of evaluation frameworks to monitor the effectiveness and equity of projects, initiatives and individual activities


  1. Strong understanding and knowledge of the complexity of issues relating to HIV/AIDS;
  2. Strong understanding and knowledge of anti-Black, anti-Indigenous and anti-BIPOC racism, anti-oppression and intersectionality, greater and meaningful involvement of people living with and affected by HIV/AIDS (GIPA/MEPA), harm reduction, sex positivity and trauma informed care;
  3. Lived experience of HIV/AIDS, 2SLGBTIQ, BIPOC, substance use, mental health challenges, homelessness, and/or the effects of poverty is an asset
  4. Excellent project management skills with proven ability to coordinate multiple priorities amidst important and competing deadlines
  5. Strong critical thinking and conceptual skills and the ability to translate this into practical and feasible plans
  6. Excellent communication and interpersonal skills that are warm, welcoming, equitable and inclusive
  7. Exceptional ability to interact and build positive relationships with diverse communities and community organizations
  8. Strong oral and written communication and presentation skills
  9. Verbal and written fluency in French or Spanish is an asset;
  10. Versatility, flexibility and a willingness to work with and negotiate through ever evolving priorities
  11. Ability to work both independently and as a part of a larger team
  12. Strong understanding and knowledge of Microsoft Word and Outlook, and database programs



  1. Three (3) or more years of work experience in a project and/or program management in a social service/healthcare setting
  2. Three (3) or more years of work experience from any of the following areas –Partnership Stewardship, Relationship Management, Equity, Inclusion, Diversity
  3. Three (3) or more years of experience working directly with racialized, marginalized and other equity-seeking communities, including BIPOC, trans/non-gender binary and youth


  • College or University degree in social services, equity studies, human rights, communications, or another relevant field of study
  • Project Management certificate an asset

PWA is committed to being an organization that reflects the communities we serve. We welcome and encourage applications from people living with HIV/AIDS, racialized persons, Indigenous persons, people of colour, persons with disabilities, and members of the 2SLGBTIQ and non-conforming gender communities.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, Ian McKnight, Director of Programs and Services, by email imcknight@pwatoronto.org, or phone at 416-506-1400 ext. 204.

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