Operations Manager

About this position

About Us

Everywoman’s Health Centre is an abortion and sexual health clinic located in Vancouver, BC. We are a registered charity and nonprofit society. We are accredited by the BC College of Physicians and Surgeons and the National Abortion Federation. We are governed by a board of directors and employ a multi-disciplinary team of physicians, nurses, counsellors, and admin staff.

About the Role

Reporting to the Executive Director, the Operations Manager will be responsible for the day-to-day operations of the clinic. In addition, the OM will cover for the ED in their absence.

Primary Responsibilities:

Clinic Operations and Administration

• Coordinates day-to-day activities of the clinic
• Manages maintenance of the physical facilities and equipment
• Assists in activities required for accreditation processes
• Ensures compliance with society requirements
• Plans AGM

Financial Management

• Assists the board by coordinating fundraising initiatives
• Prepares payroll
• Reviews and reconciles payment information
• Reviews internal financial transactions on a monthly basis including general ledger, income statements, VISA, etc.
• Prepares financial reports for funders and government agencies as needed
• Participates in the annual audit
• Ensures that IT systems are effective and efficient

Human Resources

• Models and ensures a respectful, collaborative, and productive working environment
• Supervises administrative and support staff including performance management
• Ensures adherence to respective collective agreements
• Oversees scheduling of staff and physicians
• Coordinates clinical training placements for clinical learners
• Maintains complete and accurate HR files
• Develops and maintains personnel policies and job descriptions consistent with collective agreements

Work Environment and Conditions

• This position is on-site at the clinic.
• Hours of work are generally Monday to Friday approximately 8:30 to 4:30.
• However, there is an expectation of being available after hours, particularly as relates to arranging coverage for short-notice staff illness and emergencies

Salary and Benefits

• $75,000 - $85,000 per year depending on experience and qualifications
• Also included is a competitive vacation and benefits program including a defined benefit pension plan; extended health and dental benefits; and paid sick time.

Qualifications

• Post-secondary degree in health administration, business, or a related discipline; Master’s preferred
• Minimum of 5 years related experience with progressive responsibilities; including a minimum of 3 years in a management or supervisory capacity
• Experience working in a health care and/or non-profit environment preferred
• Values alignment is essential: pro-choice, social justice, inclusion, collaboration
• Solid track record of strong execution and logistical skills, including effective time management
• Ability to work in a fast-paced environment and ability to prioritize competing demands
• Previous experience with and knowledge of women's reproductive health issues preferred
• Interpersonal, planning and organizational skills
• Experience with interpreting financial reports and constructing business cases
• Strong technology skills and experience
• Strong Human Resources skills; experience in a unionized environment preferred
• Excellent communication skills: Ability to communicate effectively, both verbally and in writing

Everywoman’s is an inclusive workplace and encourages applications from all genders, Indigenous and racialized peoples, and persons with disabilities. We welcome you to self-identify within your application, cover letter or resume.