Psychogeriatric Case Manager

About this position

DATE: September 22, 2023

LOCATION: Toronto, ON – Bathurst Street

COMPENSATION: $52,535 - $63,260 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring an Psychogeriatric Case Manager.

JOB SUMMARY:

As a Psychogeriatric Case Manager you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g. addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect. The role will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.

WHAT YOU WILL DO:

• Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life.  Identify and refer to resources specific to those needs and issues;
• Act as a liaison and client advocate  among those involved with the client’s care including family, other care-givers, medical and other multi-disciplinary providers;
• Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required;
• Provide supportive counselling or referral and linkages to health care, programs or service providers;
• Provide crisis management/intervention and assist in the development of crisis plans for clients;
• Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles;
• Maintain strict confidentiality and follow all other required policies and procedures;
• Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization;
• Attend and actively participate in all required training;
• Liaise, collaborate and coordinate with other professionals, service providers and partners;
• Complete other duties, from time to time, as assigned by the Coordinator and/or Program Manager.

WHAT YOU BRING:

Must Haves

• Completion of degree in social services/human services or equivalent
• Minimum 3 years’ experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions and severe social isolation. Completion of Gerontology is an asset.
• An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities
• Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills
• Group counselling related to mental health, addictions and related issues
• Good oral and written communication skills and computer literacy, including MS word and Excel
• Counselling, responding and assessment skills
• Creativity and flexibility to approaches
• Knowledge of community resources and supports
• Ability to work effectively as part of a team and interact with workers from a variety of agencies

Nice to Have

• Understanding of cultural competency and anti-oppression framework;
• Reflective of a multi-barriered group, as serviced by the program, a strong asset
• Valid drivers’ license preferred;
• Knowledge of other languages is an asset

WHAT WE OFFER:

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave top up program

Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: October 6^th, 2023.