Coordinator, Training & Development

About this position

Job Classification Title COORDINATOR TRAINING & DEVELOPMENT
Job ID # 2312935 X
Division & Section Children's Services , Quality & Capacity Building
Work Location EAST DISTRICT OFFICE, 325 MILNER AVE
Job Type & Duration Permanent, Full-Time ,
Salary/Rate $81,390.40 - $95,604.60 / Year
Affiliation Non-Union

Major Responsibilities:  
 
Reporting to the Program Manager, Quality and Capacity Building, the Coordinator Training & Development will participate as a member of the management team in supporting the Division's Service Plan directives through training and community capacity building initiatives.

• Coordinates, supervises and implements the design, development, delivery and evaluation of learning opportunities related to the Divisions Quality Assurance function to Toronto's child care community, other municipalities and internal divisional staff.
• Identifies, develops and conducts training needs assessments using assessment methodologies. Makes appropriate recommendations to ensure a standard approach to training and development that maximizes resource efficiency and promotes performance excellence.
• Evaluates and makes recommendations to the Divisional Training Plan related to professional development and training required to improve child care quality.
• Prepares reports for senior management making recommendations on changes in business methods and processes including appropriate staffing levels and resource allocation.
• Designs, delivers and facilitates training programs to support the divisional quality assurance functions.
• Achieves and maintains "Gold Standard" Inter-rater Reliability status on the Children's Services quality assessment measure.
• Assists the Program Manager CS with performing inter-rater reliability testing on all Quality Assurance Analysts.
• Assists with the development of policy and procedures for the Training Section of the Quality & Capacity Building Unit and effectively monitors such for compliance.
• Maintains the inventory of training equipment, including the purchase and repair of equipment, as needed.
• Initiates and conducts research and analysis of training programs and services related to quality and capacity building; prepare comprehensive reports, including recommendations to senior management.
• Ensures legislative, policy, and procedural changes are integrated with the overall training and staffing plans and programs.
• Provides input into and administer assigned budget, ensures that expenditures are controlled and maintained within approved budget allocations.
• Coordinates the Quality and Capacity Building computerized tracking processes to monitor course attendance, course completion, and report to the management team on achievement of targets.
• Develops and manages a standard approach to evaluation of training programs to monitor and improve quality
• and effectiveness.
• Identifies, develops and implements communication and promotional strategies and material to support Divisional initiatives and staff training and development related to quality and capacity building.
• Coordinates the ongoing design, development and maintenance of the Quality website and related industry publications.
• Prepares and updates training curriculum and resource materials, as required.
• Represents the Quality and Capacity Building Unit at Divisional, Corporate, Provincial, or community level meetings related to the area of quality and capacity building.

1. Current registration with College of Early Childhood Educators.
2. Considerable experience in program development and evaluation related to the provision of child care services.
3. Experience in identifying training needs and researching, planning, designing, developing, evaluating, delivering and organizing training courses and programs.
4. Knowledge of adult education principles and practices and training and evaluation methodologies.
5. Well-developed written and verbal communication skills.
6. Comprehensive knowledge of the child care sector and relevant legislation, corporate policies and Divisional philosophies.
7. Proficiency in computer software (e.g. Microsoft Office) to produce a variety of reports and presentations and to develop computerized tracking processes to monitor course attendance.
8. Excellent interpersonal skills to deal effectively with staff, all levels of management, community stakeholders and internal/external service providers.
9. Well-developed analytical and organizational skills and the ability to handle multiple projects simultaneously to meet established deadlines.
10. Ability to facilitate and present to large and small groups.
11. Excellent negotiation and conflict management skills in order constructively resolve conflicts.
12. Ability to exercise discretion and judgement, make effective decisions in order to establish priorities and meet objectives and deadlines, and lead and act as a resource to work teams.
13. Knowledge of applicable collective agreements and legislation in the areas of Employment, Occupational Health and Safety, Labour Relations and Human Rights.

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