Coordinator, Annual Giving

About this position

Full Time, Permanent
Toronto, ON
Reports to: Manager, Annual Giving
Direct Reports: No

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.
We're looking for a mission-driven Coordinator, Annual Giving who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

Your Impact at CNIB

CNIB requires a skilled and enthusiastic direct marketer to support the growth of the annual giving program. As the Coordinator, Annual Giving, this individual will play a key role in fulfilling the day-to-day objectives of the Direct Mail, Tribute and Mid-Level Giving programs. Reporting into the Manager, Annual Giving, the Coordinator will lend essential support in areas such as campaign creation and administration, fulfillment, stewardship, and donor engagement, all in an effort to provide a seamless donor experience. The essential functions of this role include, but are not limited to:

• Assist the Manager, Annual Giving in all areas of CNIB’s Direct Mail campaigns, including creative, data, and production.
• Review and approve direct mail dumps, counts and lives and cross-examine data for alignment with campaign strategy.
• Assist in the creation and deployment of email and social media campaigns to support annual giving fundraising activities.
• Support the Manager, Annual Giving on the execution of all aspects of CNIB’s Mid-Level giving program from acquisition to retention to stewardship and reactivation.
• Assist in updating and maintaining symbolic giving online store, BrighterGifts.ca
• Support the Manager, Annual Giving with content gathering, either by reviewing existing content or connecting with other business units to gather new content.

Who you are:

Education and Certifications

• Post-secondary degree or diploma in Marketing, Communication, Creative Industries or related field.

Experience and Qualifications

• 2+ years of directly related fundraising or marketing experience. Direct mail experience is preferred.

• Experience working with multiple channels of distribution, including mail, digital and telemarketing.
• Experience in creative writing.
• Experience in social media and email marketing is an asset.
• Strong competencies in Windows environment and with Microsoft Office software, including (but not limited to) Outlook, Word, Excel and PowerPoint.
• Familiarity with Campaign Monitor, or similar email marketing platform, an asset.
• Ability to speak French is an asset.
• Detail-driven; able to juggle multiple priorities and meet deadlines.
• Strategic thinking and strong creative judgement.
• Excellent written and verbal communication skills; comfortable conversing with a variety of people in different situations.
• A positive attitude: anything can be solved; anything can be accomplished.
• Proven project and vendor management skills, with experience in implementing projects from conception through completion.
• Comfortable working in a high-pressure, fast-paced environment.
• Function effectively within a team environment.
• Data-savvy and able to leverage analytical insights to inform strategy.
• Exercise good judgment and tact when resolving issues and ability to recognize when to escalate an issue to the next level.
• Knowledge of donor database management systems (e.g., Salesforce).
• Outstanding interpersonal skills with good persuasive abilities, tact, and discretion.
• Personal or professional experience relating to blindness and sight loss is considered an asset.
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Perks

We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:

• Flexible and hybrid working arrangements and schedules. 
• Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.
• Competitive paid time off inclusive of annual vacation entitlement, additional paid holidays, wellness days, and personal days.
• Group insurance benefits include dental, health and vision care.
• Employer-sponsored pension plan.
• Years of service awards and year-round rewards as part of our employee recognition program.
• Enticing internal employee referral program.

Be Part of Our Mission

If this sounds like the role for you, apply on our website! Be sure to include a resume, cover letter, and mention how you heard about this opportunity.
Closing date: January 9, 2024
Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.

Working Together for Change

Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.
CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.
Learn more about our mission here.