Community Partnerships Coordinator

About this position

Community Partnerships Coordinator

The Mississauga Food Bank’s (TMFB) vision is a Mississauga where no one goes hungry. We work towards this vision through relieving hunger by providing and promoting access to healthy and appropriate food.

Job Purpose

• Achieve revenue and food-raising targets from community fundraising events and food drives. Lead and engage in long-term partnerships with key community stakeholders including but not limited to education and faith institutions, cultural groups, civic groups, service clubs, clubs, sports teams, local grocery stores, etc. 
• Identify community event organizers that have the potential to increase their philanthropic giving and deepen their partnership with TMFB. Develop a pipeline of community events by raising TMFB’s profile in the community as a “charity of choice” for third party events 

Responsibilities

Food Drives and Fundraising Events (60%) 

• As a part of the Community Partnerships annual plan, manage a robust pipeline of community event organizers, focussed on growth and retention
• Build and execute a communications plan including face-to-face meetings, mass, and personal emails, and phone follow-ups with the purpose to cultivate and solicit previous and prospective community event organizers
• Convert ‘food only’ donors to raise funds. Where only food is possible, increase healthy/most needed food items raised by communicating TMFB’s needs to organizers
• Coordinate fundraiser and food drive registration, logistics, and stewardship. Provide support to ensure a positive donor experience, event success, and repeating/growing event in future years
• Provide support in the creation of a P2P campaign (incl. best practices, sharing toolkit and other resources)
• Answer questions from organizers, ensuring they follow the correct process to register their food drive/fundraiser
• Once registered, provide supplies to organizers, record details in our database, liaise with the warehouse team to book trucking, ensure the donation is received, and the thank you is issued
• Work in partnership with schools to build an engaging youth-led campaign
• Work with the Marketing team to develop tools and collateral as needed
• Build reports that accurately reflect activity and progress towards achieving goals

Donor Cultivation and Engagement (30%)

• Identify food drive and fundraising event organizers who display interest in developing a deeper relationship with TMFB and have the potential for further philanthropic or sponsorship support. Connect them to the Director of Development for further cultivation and solicitation
• Develop strategic partnerships among Mississauga’s faith community
• Speak and present on behalf of TMFB at community events and cheque presentations, inviting the Director of Development or CEO to attend when appropriate 

Other (10%)

• Participate and provide assistance in activities, initiatives, and special projects as requested

Education and Experience

• 2+ years of professional fundraising and volunteer management experience, supporting third-party events an asset
• College diploma, university degree, or equivalent practical experience in a relevant field
• Demonstrated successful relationship-building experience

Skills, Competencies, and Qualities

• Passion. A passion for mission-driven work and personal values aligned with those of TMFB. Concern for and interest in issues of poverty, food security, and/or social justice.
• Attention to Detail. Pursue quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Client/Customer Focus. Provide superior service to both internal and external customers.
• Evidence-Based Decision Making skills. Draw conclusions from information. Create plans informed by research, data, and experience. Assess situations to determine the importance, urgency, and risks, and make decisions that are timely and in the best interests of TMFB.
• Technical. Computer proficiency with strong skills in MS Office and/or Google Apps for business. TMFB is a cloud-based, paperless environment. Demonstrated experience with customer relationship management systems (preferably Raiser’s Edge)
• Communication. Speak, listen, and write in a clear, confident, respectful, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Flexibility/Adaptability. Flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. Adjust quickly to changing priorities and conditions. Cope effectively with complexity and change.
• Proactivity/Enthusiasm/Persistence. Act without being told what to do. Passionate and excited about work. Can-do attitude. Tenacious and goes the distance to complete work. Ability to work autonomously while being aware of the importance of accountability
• Hold a valid driver's license and have regular access to a vehicle

Why Work for Us?

• Be proud of helping to relieve hunger in Mississauga by providing and promoting access to healthy food for people in need
• Join an amazing culture where people laugh a lot, pitch in during those “all-hands-on-deck” times, and enjoy celebrating together at birthdays, holidays, and team outings. We work hard to live our values of Community, Collaboration, Excellence, and Integrity
• Hybrid work model - Work from home up to 3 days a week using our robust online, paperless systems, then bring your laptop into a hot desk for 2 days each week to collaborate and meet with colleagues in person
• A proud recipient of the 2020 Not for Profit of the Year Award from the Mississauga Board of Trade and a certified Living Wage employer
• Fair benefits and compensation including:
  • Market-rate salaries evaluated against the market every two years, annual cost-of-living increases, plus the opportunity for performance-based increases
  • Comprehensive health benefits for you and your dependents (100% employer paid, no deductibles for drugs, dental, or vision)
  • Matched group RRSP (up to 5% of salary)
  • 3 weeks vacation (with days added for years of service, up to a maximum of 5 weeks per year), plus 12 paid sick days, 2 paid personal days, 20 hours for volunteering
  • Allowance for mobile phone, free parking, and funding for professional development

Scope: Community fundraising groups raise over $500K annually

Relationships: Reports to the Director of Development and is a member of the Development team. Internally, this position works closely with the Warehouse team to support event logistics. Externally, this position works closely with event organizers.

Position Type: Permanent, full-time position. Some evening and weekend work is required, especially during the Thanksgiving/Holiday season. On-call by phone/email/text for event issues that may arise during off-hours. 

Compensation: Starting salary of $50,000-$62,000.00

As part of its commitment to racial justice and reconciliation, TMFB encourages applications from those who identify as Black, Indigenous, people of colour, and other under-represented communities. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.