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Manager, Volunteer Services

  • Posted:Feb 06, 2023
  • Apply by:Mar 06, 2023
  • Job Type
  • Full Time
  • Job Level
  • Other
  • Location
  • Mississauga, ON
  • Impact Area
  • Other
  • Impact Category
  • Other
  • Company Type
  • Other

About this position

PLASP Child Care Services is a charitable organization operating on a not-for-profit basis, providing high quality early learning and child care, for children up to 12 years of age. PLASP operates programs in more than 240 schools providing before and after school care. PLASP also operates over 30 full-day early learning and child care centres and six EarlyON locations for children from 0 – 6 years.

PLASP is committed to hiring, training, and fairly compensating staff. All Ontarians have the right to equal treatment with respect to employment without discrimination or harassment. We believe that everyone has worth and value, and that all staff are respected, supported, and treated fairly by their co-workers and supervisors.

Are you a strategic and effective leader who loves to create opportunities for career development, organizational growth and enrichment? Well PLASP Childcare Services is looking for a Manager, Volunteer Services to lead, grow and expand our volunteer and student on placement programs and initiatives.

Reporting to the Vice President, Human Resources, the Manager, Volunteer Services plans, develops and oversees the delivery of the Volunteer Services and Student program which include the recruitment, orientation, training, deployment, and recognition of volunteers and students.



The successful candidate will provide a full range of duties, including:

  • Promotes a culture of volunteerism and assesses the need for volunteers and students on placement in programs and at head office.
  • Source and recruit volunteers and students with diverse backgrounds and experience through various techniques (databases, e-mail, social media etc.)
  • Ensure that principals of diversity, inclusion and innovation are incorporated into the volunteer and student on placement program.
  • Provide mentorship, guidance, support, resources, and tools to a team of direct reports
  • Cultivate a positive and supportive atmosphere by recognizing volunteer and student on placement efforts and supporting their experiences within organizational operations
  • Ensures adequate training and orientation is provided to volunteers and student on placement.
  • Be available as a resource to both paid staff and volunteers.
  • Plans and implements volunteer recognition events
  • Maintains accurate and up‑to‑date records of volunteer and statistics.
  • Develop and carry out ongoing volunteer relations and program evaluation to ensure volunteer feedback and satisfaction with program.
  • Liaises with other PLASP program personnel in order to determine ways in which the organization's services can be strengthened and extended through volunteer involvement.
  • Acts as a Project Leader on Department’s Projects (e.g., Volunteer Recognition Event, evaluation components)
  • Represents PLASP at community events as requested



  • An educational background in Volunteer Management, Social Services, Education or Human Resources Management preferred
  • Volunteer Management Certification would be an asset
  • Good knowledge of operating in a non-profit or volunteer-related organization desirably as a manager with exceptional leadership, computer, and communication skills to meet the organization’s goals and objectives.
  • Demonstrated skills in leadership development, supervision, planning, delivery, reporting and evaluation
  • Effective presenter to large and small groups of people
  • 3+ years’ experience in the management, engagement, support and activation of volunteers and events
  • Excellent written and oral communication skills
  • A demonstrated interest in voluntarism
  • Familiarity with community service agencies
  • An ability to communicate effectively at all levels and build stakeholder relationships
  • Ability to work effectively as part of a team and take initiatives when the need arises



  • A positive and supportive working environment
  • Growth and learning opportunities
  • A competitive total compensation package including Health and Dental benefits
  • A competitive vacation package
  • An opportunity to make a difference in the lives of children
  • Hybrid work model that embraces both on-site and remote work to support each team’s core priorities.



To apply for this exciting opportunity, please visit Careers - PLASP.  PLASP invites all applicants to submit their resume and cover letter for consideration no later than March 6, 2023.

PLASP Child Care Services is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Human Resources will work with applicants requesting accommodation at any stage of the hiring process.

Please visit www.plasp.com for more employment information.


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