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Coordinator, Digital Fundraising

  • Posted:Mar 25, 2019
  • Apply by:Apr 09, 2019
  • Job Type
  • Full Time
  • Job Level
  • Experienced (non manager)
  • Location
  • Downtown Toronto, ON
  • Impact Area
  • Other
  • Impact Category
  • Nonprofit
  • Company Type
  • Nonprofit

About this position

Coordinator, Digital Fundraising
Full-time Position


As Canada’s largest agency serving at-risk, homeless and trafficked youth, Covenant House Toronto changes lives by providing the widest range of services and support to as many as 300 youth a day. A national leader, we educate and advocate for change by influencing public policy and delivering prevention and awareness programs.

Covenant House Toronto raises more than 80% of its annual operating budget of $30.6 million from donations making it unique within the social services sector. The Direct Marketing program represents a significant percentage of the agency’s total revenue and the agency is implementing an exciting digital expansion plan.

We are looking for an energetic, detail oriented, and digitally savvy individual who has strong communication skills and thrives on performance metrics. This individual will be responsible for tasks related to the creation, tracking and deployment of e-campaigns that are focused on donor acquisition, retention and upgrades. The coordinator will support the day to day tasks related to email appeals, integrated multi-channel campaigns including campaigns driven by paid media and manage donor onboarding and donor communications calendar. This position will monitor, track and report on campaign performance based on established metrics.

The candidate must have experience working with content management and email marketing systems, can integrate and edit creative and messaging to suit the channel and device; can juggle a number of projects while keeping a close eye on deadlines; and work collaboratively with internal and external teams. Experience in direct response channels and working with the Raiser’s Edge database are assets. Direct experience of Adobe Creative Suite, HTML and CSS coding are required.


• Post-secondary education
• Digital marketing experience, minimum 2 years
• Excellent attention to detail is required
• Experience with email marketing practices, ideally in a not-for-profit environment
• Intermediate experience in HTML and CSS coding is required
• Ability to work with various content management and email management systems
• Experience of Adobe Creative Suite, especially Photoshop and Fireworks
• MS Office: intermediate-level experience of excel
• Knowledge of mobile marketing techniques and best practices an asset
• Working knowledge of JavaScript an asset
• Knowledge of Direct Response channels an asset
• Experience with data extraction and analysis an asset
• Raiser’s Edge, experience an asset

Interested candidates should submit their cover letter and resume to Human Resources, on or before Monday April 8, 2019 .

Email to
Fax: 416.204.7030 Email:

We thank all applicants however, only those candidates selected for an interview will be contacted.

As an employer, Covenant House is committed to building an organization that reflects the diversity of our clients and the communities we serve. We encourage applications from qualified individuals who represent diverse communities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policies on Accommodation, a request for accommodation will be accepted as part of Covenant House recruitment process.

About us

As Canada’s largest agency serving at-risk, homeless and trafficked youth, Covenant House Toronto changes lives by providing the widest range of services and support to as many as 250 youth a day.

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