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Manager, Workplace Discrimination and Harassment Prevention Program

  • Posted:Jan 15, 2020
  • Apply by:Feb 01, 2020
  • Job Type
  • Full Time
  • Job Level
  • Manager
  • Location
  • Toronto, ON
  • Impact Area
  • Government
  • Impact Category
  • Nonprofit
  • Company Type
  • Nonprofit

About this position

Attention Strategic Leaders!

Are you a strong, resilient leader who can effectively develop and manage a group of professionals? Do you have expertise in employment-based human rights, conflict resolution and case management?

Consider this opportunity with the Workplace Discrimination and Harassment Prevention (WDHP) Office, in the HR Service Delivery Division of the Ministry of Government and Consumer Services, where you will be responsible for managing the delivery of the Ontario Public Service (OPS) Workplace Discrimination and Harassment Prevention (WDHP) Program.

The Program Delivery Team

The WDHP Office - Program Delivery Team supports managers and employees by providing advisory services to ministries to achieve effective responses to complaints of alleged workplace discrimination and harassment, and centralized case management.

The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader through the following expected behaviours and attributes:

• We commit to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.
• We lead for the future by embracing positive disruption, a future mindset and by developing each other, every day.
• We are people-centred by leading with a common purpose, being inclusive and driving people-centred outcomes.

The Ontario Public Service is one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario. We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness.

What a career in the OPS can offer you!

The OPS is committed to be an employer of first choice, creating a positive and inclusive work environment. In addition to flexible work arrangements, collegial and professional work culture, career growth and development and on-the-job training to help you succeed, we offer a competitive total compensation package, which includes an attractive salary and may include the following:

• For these positions we offer a competitive salary package and the associated salary allowances
• Flexible work arrangements
• Defined benefit pension plan
• Maternity and parental leave top-up benefits, which cover adoptive parents
• Comprehensive health and dental plans
• Life and disability insurance

What can I expect to do in this role?

Reporting to the Director, WDHP, you will:
• Provide expert advice on matters relating to an enterprise program, develop partnerships to support program and service activities and develop program and project plans for business service improvements, implementation of program changes and continuous improvement.
• Provide strategic leadership to staff in the delivery of an enterprise program, manage the recruitment and development of talent, operational planning and strategy development for the program.
• Plan, coordinate and manage the delivery of an enterprise health, safety and wellness program and related services to support organizational/clients' objectives for employee/workforce wellness across the OPS.

Location: Toronto

How do I qualify?

You commit to being a leader by:

  • Having strong planning and project management skills for the timely delivery of WDHP programs, advice, resources and evaluations.
  • Having the ability to provide leadership in building organizational capacity through effective human resources such as talent management.
  • Being able provide advice and technical expertise to ensure consistency in interpretation and application of legislation, policies and Collective Agreements.

You lead for the future by:

  • Having experience in program design, implementation and evaluation and understanding of approaches/best practices for change management, continuous program/service improvement and ability to ensure alignment with related corporate initiatives.
  • Having analytical, strategic thinking and problem-solving skills to assess and respond to clients issues, and ensure alignment with similar initiatives in the OPS.
  • Having strong interpersonal and communication skills to build consensus and resolve problems, brief senior management and maintain positive working relationships with ministry staff and stakeholders.

You are people-cent-red by:

  • Having strong commitment to diversity, equity and inclusion.
  • Knowing how to establish a trusting, open environment where people are free to be themselves and express their opinion.
  • Uncovering and addressing systemic barriers to inclusion and accessibility.
  • Demonstrating political acuity, judgement and strong interpersonal and communication skills to build consensus and resolve problems, brief senior management and maintain positive working relationships with ministry staff and stakeholders, and cross-government partners in order to enhance the flow of information.

Your technical expertise is needed by:

  • Having knowledge of the principles, practices and guidelines relevant to employment-related human rights issue resolution and conflict management processes within a human resources/labour relations framework, including relevant legislation (e.g., Ontario's Human Rights Code, Occupational Health and Safety Act, FOIPPA, etc.), case law, collective agreements and related programs to develop a delivery framework and lead the planning and management of the program.
  • Having knowledge of administrative law, due process, confidentiality/privacy issues and investigation/mediation techniques and the ability to recommend resolution processes, provide case direction/oversight and ensure consistency with policies and guidelines.
  • Having knowledge of and experience working with disputing parties to educate them about the arbitration process to help guide them to a mutual agreement and ability to analyze and review professional investigation reports for quality assurance.
  • Having well-honed planning, analytical and policy and program development skills to implement policies and programs, lead program evaluation, assess impacts and identify service delivery issues.
  • Having knowledge of government and ministry corporate directions; government and ministry financial, administrative and procurement policies and directives to plan and manage resources, and awareness of current best practices and research in discrimination and harassment complaint resolution and prevention.
  • Having knowledge of OPS collective agreements, Inclusive Policy and Program Framework (e.g. Respectful Workplace Policy, WDHP Program, Anti-Racism Policy and Program) and OPS diversity and inclusion initiatives.

Salary Range: $90,348 - $129,903 per year

Additional information:

  • 1 Temporary, duration up to 12 months (with possible extension), 125 Sir William Hearst Ave, Toronto, Toronto Region
  • 1 Permanent, 315 Front St. W, Toronto, Toronto Region

Please apply online, only, by Friday, January 31, 2020, by visiting and entering Job ID 141950 in the Job ID search field. In the Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.

About us

Delivering vital programs, services, and products — ranging from health cards, drivers licences and birth certificates to consumer protection and public safety — to help create a better quality of life for Ontario’s families.

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