Assistant Program Manager
- Job Type
- Full Time
- Job Level
- Other
- Location
- Surrey, BC
- Impact Area
- Other
- Impact Category
- Other
- Company Type
- Other
About this position
ACCOUNTABILITIES
- Manages the maintenance of the assisted living facility daily and corresponds with BC Housing and other stakeholders for onsite repairs.
- Monitors training and performance of the team lead. Ensures client record system is utilized appropriately and maintained according to policy.
- Participates in recruitment of new staff, staff performance management and approval of staff leaves. Ensures adequate staffing is available for uninterrupted operation of program activities.
- Organizes and attends team meetings and, as appropriate, community committees, forums and events.
- Participates in an on-call rotation with other leadership, which includes weekends.
- Assists with internal and external reports, including compiling the PQI report on a quarterly basis.
- Maintains effective working relationships with other community organizations to co-ordinate the provision of services, foster partnerships and collaboration, and exchange information. Represents the program and Options Community Services in the mental health and broader community.
- Maintains professional growth and keeps up to date on trends related to the responsibilities of the position.
- Meeting with clients individually or along with the team lead to discuss program issues as well as exchange information.
- Able to recognize, analyze and strategize around potential emergency situations and conducting investigations, as necessary and receiving incident reports. Reports problems to program manager and or proper authorities.
- Supports team lead with recovery planning and on an ongoing basis, through methods such as collaborating with clients to determine their interests, skills and abilities.
- Provide feedback on annual program goals and objectives to the Program Manager.
- Follows written and verbal directives from the immediate supervisor, Executive Director or designate.
- Engages with external stakeholders, when needed.
- Ordering facility supplies, when needed.
- Adheres to and monitors staff compliance with all of OCS policies, including those outlined in the OCS Policy and Procedure manual, the program practice/procedure manual and health and safety guidelines.
Skills and Abilities:
- Good organization, time and general management skills.
- Good written and verbal communication skills.
- Good interpersonal communication skills.
- Ability to work independently and as a part of the team.
- Knowledge of mental illnesses/medications.
- Ability to provide direct service as necessary.
- Be highly motivated to complete tasks/duties/daily maintenance in a timely manner.
- Commitment to problem solving approach.
- Represent the Society in a positive and professional manner when in contact with outside agencies, professionals or community.
- Ability to identify sensitive issues and maintain confidentiality.
- No relevant criminal history. Verified good character and sufficient reference history to verify this requirement.
- Must be sensitive to and respectful of cultural and lifestyle diversity
SPECIAL REQUIREMENTS
- Successful candidates will be required to provide a current and satisfactory Criminal Reference Check / Vulnerable Sector search preceding their start date.
- Applicants may be required to provide proof of Covid -19 vaccination.
- Applicants with lived experience are strongly encouraged to apply.
*An eligibility list may be maintained for up to six months. Eligible applicants may be offered a casual position. This position is open to all qualified applicants.