Client Support Worker, Drop-In

About this position

Overview

Reports to: Drop-In Manager

Status: Full-time, one-year contract, tentative starting date of late June

Schedule: Monday - Friday 8:00-4:00

Location: 552 Adelaide St West

Do you want to be part of an organization that is working to lift up the community through improving emotional, social and spiritual health and well being for all? Are you interested in developing and strengthening communities experiencing poverty and homelessness through supportive services and advocacy? Are you someone who is looking to make a difference in the world? Then this may be the career opportunity you’ve been waiting for! 

Our Client Support Worker, Drop-In is an important contributor to our organization, supporting vulnerable adults experiencing poverty and homelessness. 

Founded in 1913, Evangel Hall Mission (EHM) is a multi-service agency that provides support to people who are experiencing homelessness and poverty. Our Drop-In offers hot meals, showers, laundry facilities and respite from the elements. Clients can access spiritual care, volunteer and employment opportunities, and voluntary financial trusteeship from EHM staff. They can also access a range of supports from community partners onsite at EHM, such as Narcotics Anonymous, vaccine clinics, nursing care, legal clinics, programs offered by Toronto Public Health and many more.  

We are looking for a Client Support Worker, Drop-In to join our team who cares about the same things. As a team we value non-judgmental acceptance, honouring commitments, transparency, continuous learning, accountability, and collaboration. If this speaks directly to you, then consider joining our team! 

What you would bring to the role: 

• Successful completion of a post-secondary degree in social service work, community management, social sciences, a related field or equivalent experience. 
• Knowledge of drop-in programs, service standards and principles. 
• Ability and skills in the areas of crisis intervention, conflict resolution and problem-solving. 
• Skilled in supporting clients from a variety of backgrounds, including people who may be experiencing mental health crisis or addictions.
• Strong active listening skills and good writing skills.
• Flexible team player with ability to collaborate and support others in the achievement of results.

How you would know you are a good fit: 

• Your work ethos demonstrates non-judgmental acceptance, honouring commitments, transparency, continuous learning, accountability, and collaboration. 
• You demonstrate personal excellence and honesty, exhibiting the highest standards of commitment and responsibility. 
• You are someone who listens and understands situations, offering support and creative solutions to support all individuals involved and having considered the impacts of the various options, ensuring they are operationally sound.  
• You enjoy collaborating with others to support achievement of positive results

What we would offer (a more detailed job description will be provided when invited to interview for the role): 

You will work 37.5 hours per week, Mondays to Friday.  

You will be based out of 552 Adelaide St West in downtown Toronto.

A competitive annual salary of $45,000. 

An excellent benefits package including: 

• 15 paid vacation days,  
• 10 paid sick days,  
• A stipend in lieu of payment of benefits due to the contract nature of the employment,  
• Professional development support, 
• Free parking,
• Early finish on Fridays during summer months. 

EHM is committed to reflecting the community we serve and to creating an inclusive work environment for all. We welcome people of all faiths, ages, races, ethnic origins, abilities, gender identities and sexual orientations into our doors. We encourage applications from people with life experience of poverty, BIPOC, newcomers, members of the 2SLGBTQIA+ community, followers of all faiths, and those with no faith at all. 

If this opportunity is a good fit for you, then please reach out with your cover letter and resume (combined into a single PDF) via Charity Village by the end of the day (5:00 pm, eastern time) on June 11, 2023. 

We thank all those interested in the position, however, only those selected to participate in the process will be contacted.