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Manager, Respite and Residential Supports

  • Posted:Dec 10, 2019
  • Apply by:Feb 09, 2020
  • Job Type
  • Other
  • Job Level
  • Manager
  • Location
  • Ariss/Guelph, ON
  • Impact Area
  • Community & Social Services
  • Impact Category
  • Nonprofit
  • Company Type
  • Nonprofit

About this position

Hopewell Children's Homes Inc. is seeking a dynamic and passionate leader for one of our homes that provides full time residential care to individuals with developmental disabilities that also have high medical support needs. 

Are you someone who gives 110% in all that you do? Do you thrive in an independent role, where you can see the direct impact of the work you do? Do you have a passion for working with individuals with complex and challenging support needs? If so, then we want to hire you! 

A little about Hopewell....

Hopewell has been providing residential, respite and community based services for over 35 years in the Wellington/Guelph area.  We serve over 150 individuals each year throughout our programs, however we can only do this because we have the best staff around!

We are looking for a dedicated leader with tons of experience working in the developmental services sector. The successful candidate will be an amazing problem solver, learn quickly on the job, be able to coach and lead teams of people with diverse skills and abilities, be flexible and willing to stay connected with the individuals we support. 

What we can provide you in return...

  • A competitive salary
  • The opportunity to work independently and be responsible for your own program
  • Work with an outstanding team of other leaders
  • Develop your leadership skills
  • Paid time off and flexibility in your schedule

Summary of duties:

  • Provide direct service and support to individuals or clients, such as handling issues, conducting a needs evaluation, or resolving complaints. 
    • Ensure that each person receiving support is provided with the necessary support and guidance to create an Individual Support Plan (ISP);
    • Ensure staff training and adherence to behavioural and/or medical protocols and support strategies as outlined in the ISP and/or Behaviour Support Plan (BSP);
    • Ensure that regular review, monitoring, strategy development, documentation and follow up occurs with individuals in regard to meeting outcomes identified in ISPs or POCs;
    • Communicate with community and act as a liaison between organization and community groups (school, other homes, etc.).  
  • Contribute to the completion of all relevant reports to the Ministries of Child and Youth Services and Community and Social Services, including but not limited to Serious Occurrence Reports (SORs) and Enhanced Serious Occurrence Reports (ESORs) service volumes, licensing and compliance, Quality Assurance Measures, Health and Safety Reports etc. Manage the preparation and maintenance of reports necessary to demonstrate high quality programming. Prepares periodic reports for the leadership team, as necessary or requested, to track progress toward program and agency goals.
  • Review financial statements, budgets, invoices, personnel activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. 
    • Conduct and administer planning budgets, authorizing expenditures, establishing rates, and coordinating financial reporting. 
    • Monitor supplies in home to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Maintain awareness of advances in the developmental services sector, government regulations, funding resources, and legislative requirements: 
    • Possess and demonstrate knowledge of First Aid, CPR, CPI, WHMIS, Occupational Health and Safety Act, fire prevention and safety procedures and other areas as deemed necessary by the association;
    • Ensure that Health and Safety, Serious Incidents/Occurrences and Crisis Management Plans are understood, followed and reported.
  • Immediately advise the Executive Director of serious issues/problems/concerns regarding staff, buildings, equipment and vehicles
    • Answer emails in timely fashion to maintain communication with staff;
    • Update memo binder with critical information for staff regarding (changes, organization information, etc.) as well as well as the communication binder regarding client specific information.
  • Problem solve and develop solutions for program and staffing issues.
  • Provide transportation to individuals via association or public transit as required.
  • Assist HR in the hiring process including recruitment, screening, interviewing, selection, orientation and staff training.

Don't delay in applying - we will be filling the position as soon as we meet the right candidate. Please note this is a contract position ending January 31, 2021 with the possibility of extension. 

For more information about Hopewell or to apply to this or any other position please go to our website at: www.hopewellchildrenshomes.ca and apply through our careers page. Have questions or need accommodations contact Kim Rodrigues at



About us

Hopewell is a not-for-profit registered charity. Eastablished in 1983, Hopewell provides a stable, caring environment for those with developmental disabilities and support for families. 

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