Employment Information Coordinator

  • Posted:Aug 02, 2022
  • Apply by:Aug 16, 2022
  • Job Type
  • Full Time
  • Job Level
  • Other
  • Location
  • East York, ON
  • Impact Area
  • Other
  • Impact Category
  • Other
  • Company Type
  • Other

About this position

Employment Information Coordinator (Full-time: 5 days/week)

The Organization

Founded in 1945, SCI Ontario’s mission is to “deliver and champion excellence in service, support, and advocacy for people with spinal cord injuries.” For over 75 years, Spinal Cord Injury Ontario (SCIO) has specialized in supporting those with spinal cord injuries and other disabilities living the life they choose in a fully inclusive Ontario.

Since 1982, our Employment Services team has provided pre-employment preparation, job search training, counselling, coaching, job matching, placement and job retention support to job seekers with disabilities.

Job Summary

Reporting to the Manager of Employment Services, the Employment Information Coordinator provides community engagement and partnership building by developing and maintaining informal and formal community networks, conducts client outreach through satellite services, performs intake and assessment, and maintains accurate and timely client documentation.

The candidate will establish meaningful and sustainable relationships with organizations, promote SCIO employment services and perform initial assessments and admission to service.

This position is based out of our provincial office located in Toronto; however, this position allows the flexibility to shift to hybrid work (3 days in office).

Reporting to the Manager, Employment Services, you will:

  • Develop strategies to support outreach and partnerships with other disability service organizations to ensure consistent client flow and intake deliverables

  • Seek partnership opportunities through community networking meetings/events and information sessions to build a large base of referral sources

  • Provide satellite services for potential clients at other organizations to promote the employment services and other client services at SCIO

  • Create marketing content, engage community partners through various forms of communication and presentations and establish a formalized referral process with partners

  • Coordinate with local agencies, organizations, and associations to establish local events that bring visitors to the SCIO community and Cortree online courses

  • Maintain the currency of community resources for internal and external referrals

  • Manage and respond to all incoming referrals, maintain and keep track of all inquiries

  • Establish a professional and supportive “first contact” with clients for internal and external activities and provide accurate information for all processes and services

  • Conduct initial screening and eligibility assessments and perform client service registration and data input into our internal database systems and EOIS CaMS.

  • Coordinate appointments with clients, provide information about services and programs and answer client inquiries received via emails and phone calls

  • Facilitate appropriate internal/external referrals to services required by clients

  • Assist with designing brochures, community newsletters, web pages, and social media content

  • Maintain resource centre resources and materials; provide reference and directional information (when obtained)

  • Work collaboratively with other members of the Employment Services team to ensure the varying and comprehensive needs of our clients and employers are met


  • A minimum of two years of experience in community services, employment services,  settlement services or other social services

  • Post-secondary diploma in social services, disability studies, human resources, or related discipline, undergraduate degree an asset

  • Possess a holistic knowledge of or passion for learning about disabilities and their functional implications

  • Knowledge of disability issues, labour market trends and job accommodations

  • Effective interpersonal skills, with strong listening, collaboration and negotiation skills

  • Proven planning/organization and time management skills

  • Knowledge of EOIS CaMS an asset

  • Strong verbal and written communication skills; ability to facilitate oral presentations to employers and other community partners

  • Strong self-management skills to work effectively with clients, employers, co-workers, and outside agencies

  • Demonstrated computer proficiency working in an MS Office environment, familiarity with databases

  • Experience with social media (i.e. LinkedIn, Twitter) to connect with potential partners

  • Ability to travel and access to a reliable vehicle, an asset

SCIO is an equal opportunity employer dedicated to achieving accessibility in employment for persons with disabilities while ensuring inclusive, barrier-free selection processes and work environments.

SCIO is committed to equity, diversity, and inclusion in our recruitment processes. We strive to create a workplace that reflects the communities we serve, and everyone feels empowered to bring their whole, authentic selves to work with a sense of belonging.  We actively encourage applications from members of groups with historical and current barriers to equity, including, but not limited to: Indigenous peoples, members of groups that commonly experience discrimination due to race, ancestry, colour, religion and spiritual beliefs, or place of origin; persons with visible and invisible (physical and mental) disabilities; persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions.

Reasonable and appropriate accommodation will be provided upon request and addressed confidentially during the recruitment process. We thank all applicants; however, only those under consideration will be contacted. Proof of full COVID-19 vaccination status is required as a pre-condition of employment. Upon request, this position will require a Police Record Check and credentials verification.

Your positive relationship-building skills and a solid record of dependability, commitment, and passion for making a difference make you the ideal candidate for this position.  If you would like to make a meaningful contribution to your community, please forward your resume and cover letter outlining your interest as related to the job posting, as well as salary expectations in confidence, to Human Resources, by August 16, 2022.  SCI Ontario, 520 Sutherland Drive, Toronto, ON M4G 3V9, Fax: 416-645-3265, E-mail: hr@sciontario.org.


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