Database Manager, MSH Foundation - Full Time Temporary (approx 2 years)- Markham Site

About this position

Markham Stouffville Hospital Foundation enables the growth of Markham Stouffville Hospital by raising funds and awareness for its priorities and ongoing needs. We aspire to earn the generous support of every member of our community. Our core values are to Care Passionately about MSH, Respect & Community, Excellence & Quality and Trust & Accountability. 

The Database Manager will manage the Foundation’s fundraising database and online platforms providing support to the Senior Director of Finance and Operations.  The Manager is a member of the Finance & Operations team with lead responsibility for all fundraising database needs of the Foundation, working in collaboration with other teams to support the strategic priority to expand our donor base through broad community engagement for sustainable future revenue.

KEY AREAS OF RESPONSIBILITY:

• Lead and manage the data integrity, functionality of, and reporting from the Raiser’s Edge database, the Foundation’s source of donor/prospect activity and giving history.
• Develop and design customized queries, reports and donor lists utilizing thoughtful data analysis and strategic skills to support the fundraising activities of Foundation teams. 
• Lead/convene an internal Raiser’s Edge user group to improve coding structure, policies, operations, and procedures manuals.
• Proactively design and maximize the use of Raiser’s Edge and Luminate Online to support the Foundation’s growth objectives.
• Work closely with IT to maintain system integrity and data quality, facilitating new software and version upgrades, and identifying and implementing new functionalities.
• Perform routine database maintenance and other quality control procedures including monthly, quarterly and yearly clean ups, elimination of duplicate records, running global changes, and creating queries to keep records up-to-date.
• Responsible for online fundraising platforms (internal and external) and data integration to ensure live data is available in accordance with CRA/Foundation guidelines.
• Manage the online giving strategy including the Foundation’s symbolic giving catalogue through regular updates and creation of online donation pages.
• Support direct mail and finance database needs including data extraction, revenue and tax receipt processing in accordance with the Foundation and Canada Revenue Agency (CRA) guidelines.
• Assist at signature events and other duties as assigned.

Skills and Knowledge Required

• Strong communication and interpersonal skills.
• Proficient in Blackbaud’s Raiser’s Edge, Raiser’s Edge NXT and Luminate fundraising platforms.
• Aptitude for technology with ability to learn and effectively use new systems proficiently.  HTML and graphic design an asset.
• Self-starter, motivated to take on new initiatives and open to taking informed risks with sound judgment, tact and diplomacy.
• Ability to organize and manage a diverse range of assignments and projects with high efficiency, meticulous attention to detail and adaptable to changing priorities and demand.
• Resourceful and independent, yet comfortable working within a team environment where sharing ideas and building on learnings and each other’s experiences and strengths is encouraged.

WORK SCHEDULE & REQUIREMENTS:

Available to work Monday-Friday, 7.5 hour each day. Schedules may change based on operational needs.

SALARY:

TBD

COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.

Oak Valley Health Diversity Statement 

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.