Senior Analyst Environment
- Job Type
- Full Time
- Job Level
- Senior
- Location
- Brampton , ON
- Impact Category
- CSR
About this position
Rogers is seeking a Sr.Analyst to support Non-Production environments. Reporting to the Manager of Non-Production Environment Support at the Rogers Park Brampton Campus this individual will be responsible for maintaining various E-Commerce and middleware applications. This individual will be expected to participate in the successful delivery of several simultaneous projects working collaboratively with multiple business units, IT teams and external partners.
What you have…
- A bachelor’s degree in Engineering, Computer Science, Mathematics or a related degree focus with at least 7 years experience in IT
- Strong analytical, troubleshooting and problem solving skills
- Working knowledge of Linux and shell scripting
- Solid experience in supporting Oracle (Weblogic) and Play/Akka technologies
- Working knowledge of PL/SQL and Oracle Databases
- Broad understanding of application development and support (SDLC)
- Telecommunication industry experience is considered an asset
- Excellent verbal and written communication skills
- Must be self-motivated and able to work both independently and in a team
- Strong interpersonal and leadership skills
- Ability to work/interface with multiple Lines of Business, geographies, and technologies
- Having cloud experience and certification is an asset
- Support new and ongoing projects in a high pace environment
- Ensure Non-Production environments are stable and take proactive actions to avoid any issues/outages
- Ensure day to day process are running within expected SLAs
- Provide quick resolution to any issues raised by stakeholders/end users
- Perform problem determination and resolution
- Perform application optimization by working with developers, DBAs, end users and system support personnel
- Lead/Perform installations, upgrades and maintain patch levels as required
- Manage and support technical changes being implemented into environments
- Restore system continuity by contributing to incident and disaster recovery
- Maintain Rogers standards for application and workflows implementations and service
- Troubleshoot issues such as connection, failed jobs, application errors, server alerts, space thresholds, etc. within predefined SLAs
- Increase application reliability and availability through process improvement
- Help tickets resolution and communication to end users.
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 133848
Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
About us
WHY ROGERS?
As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.
We recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide and define our work:
- Simplify and innovate
- Take ownership of the what and the how
- Equip people to succeed
- Execute with discipline and pride
- Talk straight, build trust, and over deliver
Why Rogers? Because your tomorrow inspires our today.
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.
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