Manager, Urban Health – Harm Reduction Services

About this position

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-based health care organization serving mid-west Toronto. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care and we strive to reduce these barriers.

Manager, Urban Health – Harm Reduction Services

Toronto, ON

A progressive leader, committed to anti-oppression, cultural awareness, and responsiveness in working across diverse populations, you will welcome this opportunity to contribute to a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives.

Reporting to the Senior Director, Client Services, and responsible for daily operations in the delivery, development and coordination of innovative harm reduction programming, you’ll provide the necessary staff support to ensure the quality and efficiency of services to clients. Services include harm reduction outreach, homeless support, harm reduction supply distribution and exchange, HIV Point of Care testing, client support at reception, HCV support, and a harm reduction peer program across two sites. There is an added focus on the Centre’s priority populations: individuals who are homeless, living with mental health and substance use, individuals who are LGBTQ, Indigenous Peoples, racialized, youth, seniors and families living in poverty.

Your highly flexible, positive and team-oriented outlook will serve you well as Manager of Harm Reduction Services, whether working collectively as part the broader management team to implement organizational strategies to achieve desired outcomes, or working closely with the Manager, Urban Health – Supervised Consumption Services to facilitate and maintain coordinated overdose prevention efforts.

With a graduate degree in a relevant discipline or equivalent experience, and 3 to 5 years of progressive management in an administrative or supervisory capacity, preferably in a harm-reduction-based community setting, you have a solid foundation for success. This will include significant experience with Harm Reduction principles and working with people who use drugs, racialized populations, Indigenous Peoples, young people, people who engage in sex work, prisoners/ex-prisoners, people with mental health issues, and people who have experienced trauma.

An excellent communicator, with demonstrated interpersonal and organizational skills, you bring a high level of critical and logical thinking, analysis and reasoning, enabling you to identify underlying principles, reasons or facts. Experience in crisis response, de-escalation, emergency response and first aid/CPR will be considered a strong asset.

If you are interested in joining with a creative and dedicated management team to make things better, we want to hear from you. Please send your resume and cover letter in a single document (MS Word or PDF format, only) to hiring@ctchc.com, by May 10, 2019, quoting “Manager, Harm Reduction Services” in the subject line.

We truly appreciate your interest; however, only those candidates selected for an interview will be contacted. Please also note that the successful candidate will be required to provide a criminal reference check as a condition of employment.

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s ethnic and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses.