Case Manager Vancouver Rent Bank

About this position

Job Posting: Part Time Case Manager, Vancouver Rent Bank

Position:

Case Manager – Vancouver Rent Bank & Violence Prevention Fund

Reports to:

Manager of Lending Programs

Program Description:

The Vancouver Rent Bank (VRB) is a program of Network of Inner City Community Services Society. VRB provides non-interest loans to families and individuals that live in the City of Vancouver and are at risk of eviction or essential utility disconnection due to a temporary shortage of funds. The Violence Prevention Fund (VPF) is a smaller non-interest loan program that runs out of the VRB and assists women who have experienced violence.

Job Description:

Working closely with the Manager of Lending Programs, the Case Manager is a key front-line team member and often the first point of contact for VRB clients. Case Manager duties include:

• Reviewing loan applications and documents, scheduling and conducting interviews
• Writing applicant case summaries and keeping organized client files
• Facilitating client loan repayments
• Responding to all inquiries (via phone, email, and in-person)
• Advocating for clients with landlords and other organizations
• Providing and facilitating referrals for clients where possible
• Providing program presentations and outreach to community organizations

Hours:

Part-Time: 25 - 30 hours per week. Scheduled work days can be negotiated with supervisor.

Compensation:

$22.00 per/hour with benefits.

Requirements:

• Social Services Certificate, minimum 2 years front line social service experience or, a combination of relevant education and frontline experience
• Strong written and verbal communication skills
• Able to use MS word and excel
• Demonstrated ability to work independently
• Able to work from a home office and travel to office location one day per week
• Able to work with individuals in crisis
• Strong knowledge of available community resources
• Fluent in two or more languages is a strong asset but not a requirement

Application Deadline: September 30, 2020 at 5:00pm.

Please no telephone inquiries. While we appreciate your interest, only those selected for an interview will be contacted. Interested applicants should send a resume and cover letter to:

Manager of Lending Programs for NICSSS

yandrews@niccss.ca

#200-739 Gore Avenue

Vancouver, BC V6A 2Z9

Fax: 604–569–3779

www.niccss.ca