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Administrator, Operations

  • Posted:Oct 31, 2019
  • Apply by:Nov 26, 2019
  • Job Type
  • Full Time
  • Job Level
  • Experienced (non manager)
  • Location
  • Toronto, ON
  • Impact Area
  • Other
  • Impact Category
  • Nonprofit
  • Company Type
  • Nonprofit

About this position

We are hiring a  full-time, permanent Administrator, Operations!

This role will ensure that the Operations department maintains a superior level of service to internal clients and members of the education community, while achieving (or exceeding) the departmental and organizational goals and objectives. The education community primarily includes members of the Ontario Secondary School Teachers Federation (OSSTF/FEESO), the Ontario English Catholic Teachers Association (OECTA), the Elementary Teachers Federation (ETFO) employee groups, and some members of Ontario Universities and their family members.

The Administrator, Operations will also produce work that is accurate and timely, with results that are dependable and consistently meeting activity and submission timeline requirements.

In this role, you will be responsible for:

  • Processing financial trades (buys, sells, switches, PACs) in client accounts
  • Opening new client accounts
  • Maintaining and updating client records with non-financial information changes (i.e. address changes, beneficiary changes)
  • Reviewing financial and non-financial requests to ensure they are in good order before entering them into the appropriate database
  • Communicating with our Client Advisory Services Team regarding inquiries and requests


  • Minimum completion of a 2-year commercial or technical college program
  • 2-3 years of experience in a similar role
  • Completion of the Canadian Investment Funds Operations Course (CIFOC)
  • Strong written and verbal communication skills
  • High level of accuracy, detail orientation, and time management skills
  • Proficient with Microsoft Outlook, Word, and Excel

To apply, submit your cover letter and resume by email with the job title and area in the subject line to careers@educatorsfinancialgroup.ca. Only selected candidates will be contacted.

Applications will be reviewed on a rolling basis. Apply early.

About us

We’re owned by the Ontario Secondary School Teachers Federation (OSSTF/FEESO) and have been since the start.

We help educators at every stage of their career secure their financial future and achieve their goals.

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