Case Manager YMCA House

About this position

YMCA of Greater Toronto

POSITION VACANCY

Case Manager YMCA House

(Salaried Full Time Contract)

Grade: 11

Please submit salary expectations in cover letter

Effective Date: Immediately 

Reports to:  Director, Sprott House                       

Location:  Vanauley Street YMCA 

Why work for our Y?

YMCA of Greater Toronto aspires to be a great work place through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all employees.  The YMCA provides almost 6,000 employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.  The YMCA works to build healthy communities.  This is achieved through a shared culture and values.  We recognize the contributions of our staff through innovative practices, great benefits and growth opportunities.

Nature & Scope:

The Vanauley St. YMCA, YMCA House provides 24-hour emergency shelter services to young men ages 16 to 24 that are experiencing homelessness.  The Vanauley St. YMCA House is a Trans positive space, gender is self-identified. All sexual orientations and gender diversity are welcome and celebrated through support services at the emergency shelter.  Shelter staff provide support to make positive changes with youth facing challenging social and personal circumstances. All staff contribute meaningfully to ensure positive outcomes for participants.

The Case Manager provides direct, one to one support for residents through client-centred intakes and assessments; case planning; referrals to other resources and services as necessary; developmentally appropriate life skills training in areas related to housing, independent living, financial literacy/budgeting, health and nutrition, family and community relationships, sexual health, medical and mental health; counseling; substance use support; support for employment, and education. 

Responsibilities:

Individual:

• Conducts intakes, interviews, and assessments integrating strengths-based frameworks
• Collaboratively identifies and co-creates short and long-term housing goals
• Coordinates case management and support planning with residents, the team, formal and informal supports and systems
• Ensures ongoing evaluation and effectiveness of case management, service, and program outcomes for residents
• Provides direct practical assistance to residents in life skills, housing, financial, medical and mental health, substance use, employment, education, and all other areas
• Advocates effectively to ensure coordination and access to relevant services and resources
• Responds effectively to crisis situations, including suicide prevention and intervention, and safety planning
• Documents according to professional standards, and SMIS guidelines
• At all times models decision-making and behaviour reflecting the Mission, Vision, and Values of the YMCA

Other:

• Adheres to all YMCA House protocols and practices as well as Association and other relevant policies and procedures. Represents the YMCA House and the Association in a professional manner.
• Establishes rapport and maintains effective relationship building behaviours with staff, residents and other professionals.
• Seeks to create and/or maintain partnerships with relevant service agencies, and community programs.
• Demonstrates appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.  Represents the YMCA and the Association in a professional manner.
• Understands the legal responsibilities and moral imperative to report suspected child abuse to
• Children's Aid Society.
• Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff.
• Other duties as required. 

Qualifications:

• Post secondary degree/diploma in social work or related discipline
• 3 – 5 years professional experience, preferably working with marginalized youth
• Direct service to LGBTQ2S youth an asset
• Ability to critically analyse personal and systemic issues leading youth to become homeless
• Knowledge and ability to integrate anti-oppression, critical disability, LGBTQ2S and trans-positivity, trauma, harm reduction, and strengths-based principles into practice
• Knowledge of transitional and other housing systems in Toronto, ability to assist youth transitioning into adulthood through developmentally appropriate support
• Possesses relevant knowledge of community resources, and referral agencies
• Proven ability to coordinate case management services resulting in seamless service delivery for residents
• Ability to advocate effectively with other systems resulting in increased access for residents
• Excellent written and oral communication skills
• Strong organizational and administrative skills
• Ability to work flexible hours, including evenings and weekends when required
• The position requires the following Core Association Competencies: superior competence in: Teamwork & Collaboration; advanced competence in: Effective Inter-personal Communications; Ethics and Self-Management; being Member Focused; Relationship Building and Partnering; Valuing Diversity & Social Inclusion; fundamental competence in: being Results Focused 

Please send résumé and cover letter quoting

job posting #0072 by September 10^th, 2020 to:

Candace Klimuk

(Director, Sprott House)

Email: candace.klimuk@ymcagta.org

Job offers are contingent upon the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. 

The YMCA of Greater Toronto values the diversity of people and communities and is committed to excellence and inclusion in our Association.

We are committed to an environment that is barrier free. If you require accommodation at any stage during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.

About the YMCA of Greater Toronto:

The YMCA of Greater Toronto is a dynamic charity offering opportunities for personal growth, community involvement and leadership. Our 2010-2020 strategic plans Strong Start Great Future calls upon our Association to invest in young people across their life stages to deliver on our vision of ensuring our communities will be home to the healthiest children, teens and young adults. This community health strategy includes a significant role for adults and older adults.

Mirroring the region’s diversity, the YMCA offers a variety of programs responding to the needs of the community, including employment and essential skills, education, newcomer programs, youth outreach and intervention, fitness, sports and aquatics, international programs, child care and camps. 

When you support the YMCA of Greater Toronto’s Annual Giving, you help us ensure more children, youth and young adults have the chance to be healthy… and so much more. We believe that by providing our children with a strong start, they will have a great future. And, ultimately, strong, healthy children mean strong, healthy communities in the GTA for the years to come.  www.ymcagta.org