Counsellor – Crisis Intake and Primary Care Navigation

About this position

Education

• Bachelor’s degree in social work (BSW) from a recognized university in a relevant discipline or equivalent combination of some post-secondary education and experience in counselling.
•    Registration and good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
•    Master’s level in social work (MSW) an asset

• Minimum of three years of experience in community health, crisis intervention, or working with populations impacted by the social determinants of health, including food insecurity and substance use.
• Experience in providing community-based mental health and counselling services including crisis intervention, suicide risk assessment and intervention, short-term supportive counselling, harm reduction, group work, case management, referral, and advocacy.
• Experience in program development, implementation, monitoring, and evaluation.
• Experience in a non-profit, community-based organization.

• Thorough knowledge of and proficiency in current assessment, intervention and counselling techniques.
• Thorough knowledge and understanding of community resources; relevant city service- provider networks, community-based health care, and income-maintenance legislation and services, and services relevant to addressing gender-based violence, and mental illness. Knowledge of the Carlington client-service area an asset.
• Sound knowledge of social determinants of health and their impact on healthcare access.
• Excellent knowledge of and experience with a harm reduction approach.
• Experience working with underserved and marginalized groups
• Excellent interpersonal and communication skills, oral and written.
• Excellent time management and organization skills.
• Demonstrated ability to work effectively in a crisis situation.
• Demonstrated ability to work in an interdisciplinary team environment.
• Demonstrated proficiency in the use of computers and various software applications, including Microsoft Office programs, client database software, and electronic medical record keeping in a client service settings.

• This position is designated under Carlington’s French Language Services Plan:
  • French Oral Expression: Advanced +
  • French Oral Comprehension: Advanced +
  • French Reading: Intermediate +
  • French Writing: Advanced +
  • A third language relevant to our client population is an asset

• Sensitivity to the needs of equity-seeking and diverse clientele.
• Commitment to health promotion concepts, strategies, and philosophy.
• Commitment to community-based health care and social services, and strength-based philosophy and practices.

• Availability to work evenings and weekends if required.