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Corporate Responsibility Consultant

  • Posted:Oct 02, 2019
  • Apply by:Nov 01, 2019
  • Job Type
  • Full Time
  • Job Level
  • Experienced (non manager)
  • Location
  • Markham, ON
  • Impact Area
  • Public/Society Benefit
  • Impact Category
  • Social Good
  • Company Type
  • For profit

About this position

Job Description


Implement Corporate Responsibility (CR) strategies, policies and programs aligned with our business objectives and priorities. Work closely with local and global CR stakeholders to manage, grow and elevate our commitment to CR. Work with Communications team to advance employee awareness and engagement as well as external reputation with respect to CR.

Corporate Responsibility covers such areas as:
Outstanding corporate citizenship in the community
A top-notch workplace and engaged workforce 
Ethical professional and legal standards of business conduct


Drive employee volunteering and giving by developing a compelling engagement strategy and executing key components which include, developing creative and compelling communications pieces, overseeing regional/national activations, coordinating on-site volunteer opportunities, mobilizing regional champions, ensuring volunteering is supported at a senior-level and regularly communicating results to employees, leadership and the public. 

Manage online employee volunteer and giving platform, AvivaGives, which involves overseeing partnership with Benevity, the platform provider.
Measure and report upon employee engagement (employee giving & volunteering) metrics, which includes developing quarterly dashboards and contributing to global Corporate Responsibility Report and local Public Accountability Statement.

Support Take Back Our Roads initiative, including partnership development and execution, website update and maintenance, employee engagement and executing communications both internally and externally.


Promote internal volunteering and giving program, AvivaGives, in efforts of maximizing internal participation and engagement as well as community benefit.

Source and establish relationships with charities and community organizations coast-to-coast to provide mutually beneficial volunteer opportunities for employees and the organization.

Measure, analyze and report upon employee volunteer and giving related KPIs and performance regularly, in order to build quarterly dashboards and contribute to global Corporate Responsibility report and local Public Accountability Statement.

Administer payments to CRA-registered charities, review and approve corporate matches and grants and reconcile budget monthly.

Regularly research and stay abreast of latest news/best practices regarding employee volunteering and giving, both locally and on a global level, implementing learnings in strategy development and execution in order to meet/exceed targets.

Assist in coordination and execution of campaigns and initiatives pertaining to Take Back Our Roads.

Support creation, development and distribution of Take Back Our Roads related communications pieces, helping to tell a cohesive and compelling story both internally and externally.

Support execution of Take Back Our Roads employee engagement opportunities to boost volunteering and create greater awareness of strategy.

Regularly research and stay abreast of latest news/developments and innovations in road safety, both locally and on a global level.

Deepen Aviva’s understanding of the expectations of customers, employees, brokers and broader society concerning responsible corporate citizenship.
Identify and pursue opportunities to communicate our CR activities to the local market, global Aviva group and external audiences while supporting our brand.

Assess, prioritize, monitor and report on potential challenges, risks and opportunities with respect to CR regularly.

Monitor and analyze the CR strategies policies and programs of other financial services companies; research, share and work with internal stakeholders to implement best practices.

Represent the Company in relevant outside events and venues.



Bachelor’s Degree in Business Administration/Management, Communications, Marketing or other related field.

Specialized education in Corporate Responsibility, Community Investment etc… an asset.


Min. 5 years Corporate Responsibility related experience,  with prior experience in developing or implementing a Corporate Responsibility or related program.

Min. 5 years experience in employee engagement role, with prior experience in developing or implementing an employee engagement program.

Min. 5 years experience as a communications practitioner.

Min. 3 years experience in project management.

Financial services experience an asset.


Commitment to and passion for CR with a solid understanding of today’s key global CR issues and landscape, and the roles of the financial sector both in Canada and abroad.

Proficiency in managing corporate community investment programs including charity and non-profit partnerships and employee engagement programs.  

Strong project management capabilities with the proven ability to establish and meet deadlines; ability to prioritize.

Proven ability to analyze and interpret data; innovative thinker who can constructively challenge conventional ways of thinking and introduce new ideas.

Strong decision making skills; ability to understand challenges and underlying concerns, develop effective responses and know when to escalate.

Excellent written communication skills; especially strong report writing/editorial skills; strong oral communication skills; corporate communication skills.

Good interpersonal skills; experience communicating at a variety of levels.

Strong customer service commitment to internal and external stakeholders.

Resilient and able to adapt to change and challenges.

Self-starter, with the ability to take initiative and requiring little supervision.

Strong collaboration skills and a team player; with proven ability to work as part of various types of teams.

Additional Information

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation. 

About us

About Aviva Canada
Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 4,000 employees focused on creating a bright and sustainable future for their customers and communities.
Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $7.5 million to over 250 charities and community groups nationwide. Aviva Canada, bringing over 300 years of good thinking and insurance solutions to Canadians from coast-to-coast.
For more information visit avivacanada.com, the company’s blog or Twitter, Facebook and LinkedIn pages.

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