Program Coordinator - Youth Job Connection Program

About this position

Position type: Full-time contract

Location: 2150 Islington Avenue

The Youth Job Connection (YJC) program is designed to help young people between the ages of 15 and 29 who face multiple barriers to employment. It provides access to employment skills development, along with education/training and work experiences.

Responsibilities (include but are not limited to):

Program Coordination/Supervision

• Manages project staff according to the established policies and practices of the organization
• Serves as the main point of contact for the program between senior management and YJC staff
• Ensures operation of the program meets the expectations of the organization and funder
• Reviews CaMS reports and monitors the progress of the program against targets
• Maintains, tracks, and administers comprehensive program budget with accurate and up-to-date data; assumes full accountability for all related expenditures and outcomes
• Tracks expenditures for clients’ project participation stipends and submits claims to finance
• Creates and updates program forms and marketing materials as needed
• Prepares weekly, monthly, quarterly, and ad hoc reports for submission to the Director of Programs
• Manages petty cash flow and submits monthly reports to finance
• Reviews and approves all JMPI placement claims, workshop stipend, client support and staff travel expenses
• Completes Ministry quarterly reports (EER and QSAR’s) and business plans
• Facilitates regular team meetings / case conferences and supports staff with client challenges  
• Discusses needs with the team and allocates resources and staff to meet those needs
• Tracks staff attendance and submits monthly reports to head office
• Responsible for monitoring staff performance and conducting yearly performance reviews
• Reviews client information in EOIS and The Career Foundation’s database
• Conducts file audits to ensure data integrity and file compliance
• Mediates employer, client and staff challenges as they arise
• Assists employers to recruit employees/skilled labour by facilitating employment related events
• Creates a mentorship program to meet Funder requirements and develops a resource pool of mentors/coaches
• Links participants with appropriate mentors/coaches during and after job placement
• Monitors mentor/coach relationships and its impact on workplace and individual success, and facilitates adjustment as required
• Participates in fundraising activities
• Attends community partner and organization meetings and represents the program and the organization in a positive and professional manner
• Other responsibilities as assigned by the Director of Operations.

­­­­­­­­­­­­­­­­­­­­Qualifications / Skills Required:

• University Degree required
• Minimum 4 years project and staff management experience, including direct supervision of a team, comprehensive program reporting, and target achievement
• Minimum 2 years’ experience managing program budgets with full accountability for forecasts and related expenditures, and a proven ability to identify and reconcile variances
• Strong relationships with employers to ensure the success of program placements and the development of mentorship component
• Knowledge of hiring and training practices
• Marketing experience, including digital marketing campaigns
• Experience with developing project materials, business documents and internal databases
• Knowledge of current labour market trends, the impact of COVID-19 on the labour market, job search techniques and employment research methods
• Experience working with and supporting job seekers living with various forms of disability is an asset
• Equipped to work remotely with adequate internet capabilities and ability to work from various Career Foundation sites, as needed
• Knowledge of online communication platforms, techniques, and tools (e.g., Zoom and MS Teams) with an aptitude and willingness to learn and work with new technologies
• Proven track record in a result-driven environment, solid experience in meeting or exceeding targets
• Vocational counselling/placement experience with multi-barriered individuals will be considered a strong asset
• Detail-oriented with a proven ability to recognize, track and resolve errors
• Excellent communication and interpersonal skills with a proven record of demonstrating tact and diplomacy when facing challenging situations, including conversations with the funder
• Flexible to work evenings and weekends if required
• Strong organizational skills, able to take initiative and multi-task
• Customer service oriented with ability to uphold the organization’s service standards and policies
• Valid Ontario driver’s licence and access to a reliable vehicle is essential for local travel.

How to Apply: Please visit our website at https://careerfoundation.com/join-our-team and select the position you would like to apply for from our list of vacancies. You can complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls please. Thank you for your interest in The Career Foundation.