Coordinator, Digital Fundraising

About this position

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of 24-7 services to about 350 young people each day. 

As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and prevention programs and continually building and sharing our knowledge. As a learning organization, we strive for excellence and programs with impact.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer housing options, health and well-being support, training and skill development, and ongoing care once youth move into the community.
Thanks to our donors, who contribute almost 80 per cent of our $33 million annual operating budget, we are able to deliver these comprehensive programs and services.

Since 1982, Covenant House has supported more than 95,000 young people.

We are looking for an energetic, detail oriented, and digitally savvy individual who has strong communication skills and thrives on performance metrics. This individual will be responsible for tasks related to the creation, tracking and deployment of e-campaigns that are focused on donor acquisition, retention and upgrades. The coordinator will support the day to day tasks related to email appeals, integrated multi-channel campaigns including campaigns driven by paid media and manage donor onboarding and donor communications calendar. This position will monitor, track and report on campaign performance based on established metrics.

The candidate must have experience working with content management and email marketing systems, can integrate and edit creative and messaging to suit the channel and device; can juggle a number of projects while keeping a close eye on deadlines; and work collaboratively with internal and external teams. Experience in direct response channels and working with the Raiser’s Edge database are assets. Direct experience of Adobe Creative Suite, HTML and CSS coding are required.


Qualifications:

• Post-secondary education
• Digital marketing experience, minimum 2 years
• Excellent attention to detail is required
• Experience with email marketing practices, ideally in a not-for-profit environment
• Intermediate experience in HTML and CSS coding is required
• Ability to work with various content management and email management systems
• Experience of Adobe Creative Suite, especially Photoshop and Fireworks
• MS Office: intermediate-level experience of excel
• Knowledge of mobile marketing techniques and best practices an asset
• Working knowledge of JavaScript an asset
• Knowledge of Direct Response channels an asset
• Experience with data extraction and analysis an asset
• Raiser’s Edge, experience an asset

• Meaningful work
• Competitive compensation
• Paid vacation time
• Tuition Reimbursement
• Full benefits package (Health, Dental, Vision, Personal Days, Employee Assistance Program and more)
• Employee perks

About us

For nearly forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty. Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of 24-7 services to about 350 young people each day. As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and prevention programs and continually building and sharing our knowledge. As a learning organization, we strive for excellence and programs with impact. More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer housing options, health and well-being support, training and skill development, and ongoing care once youth move into the community. Thanks to our donors, who contribute almost 80 per cent of our $33 million annual operating budget, we are able to deliver these comprehensive programs and services. Since 1982, Covenant House has supported more than 95,000 young people.

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