Chief Operating Officer (COO)

About this position

 CHIEF OPERATING OFFICER (COO)

GOOD SHEPHERD NON PROFIT HOMES HAMILTON AND TORONTO

Good Shepherd Non Profit Homes is a fully accredited mental health, addictions and supportive housing agency that is called to Never Stop Loving. Inspired by the Hospitality of St. John of God and rooted in Catholic teachings, Good Shepherd provides person-centred, health, housing and human services and is currently recruiting for a Chief Operating Officer (COO).

Reporting to the Chief Executive Officer, the COO is accountable for successfully achieving Good Shepherd’s strategic plans pertaining to the overall mental health and addictions services including the development, maintenance and sustainability of our supportive housing program. 

The COO will play a key role in the development of Good Shepherd Non-Profit Homes’ services within the evolving Ontario Health Team framework, ensuring that Good Shepherd remains effective, risk taking and innovative in responding to the needs of our time.

The COO will have demonstrated a commitment to the mission and hospitality values of Responsibility, Availability, Hospitality, Adaptability, Quality and Dignity and for ensuring the effective integration of the mission of the governing Order of St. John of God to make a difference in the lives of poor and marginalized men, women and children of the communities of Hamilton and Toronto.

The COO works closely and effectively with the senior leadership team and the Board of Directors to plan, develop and execute all aspects of a strategic plan that builds on and sustains our mental health, addictions and supportive housing services and provides effective leadership and role modeling to a dynamic team of Directors, Nurse Practitioners and others responsible for the delivery of services within Hamilton and Toronto. 

Consideration will be given to candidates exhibiting several of the following additional competencies and qualifications:

• Minimum 5 to 10 years of senior management experience, preferably in mental health, addictions and/or housing
• A Master’s Degree in a related field
• Effective communication and planning skills
• Partner Relations - appropriate liaison within Ontario Health Team structures, Ministry of Health and Long Term Care, community agencies, hospitals, Ministry of Community and Social Services and professional associations
• System Coordination - with community partners to identify and address service gaps within the community for persons living with mental illness and addictions, playing a key role in the development of coordinated and integrated services
• Financial acumen needed to understand, formulate and manage service budgets
• Experience in the development and implementation of effective long-range business plans and strategic development plans
• Solid experience leading major projects involving significant change management, transformation of service delivery.
• Experience working with organizations in transition, including the development and implementation of operation policies, processes and systems.
• Proven ability to develop and implement changes to improve business effectiveness
• Demonstrated experience in the development and implementation of public presentations along with excellent verbal, written, interpersonal and management skills.
• Sensitive to spirituality, hope, discovery, innovation and creating a culture of continuous improvement
• Ability to speak another language in addition to English is an asset

Interested individuals are invited to apply with resume and cover letter quoting job #AD-02-20 by February 28^th, 2020 to:

Fax: 905.528.9614

Email: humanresources@gsch.ca

or

Human Resources Department

15 Ray Street North, P.O Box 1003

Hamilton, ON L8N 3R1

Good Shepherd is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.  If you are in need of accommodations, please contact Human Resources at 905-528-5877 ex 7579 or tali@gsch.ca .