Head of Operations

About this position

This is an outstanding opportunity for someone who wants their work to make a difference, while gaining a broad set of experiences relevant to non-profits and team leadership. 

Are you the type of person who is passionate about systems and operations? A positive, solutions-oriented and motivated leader who likes to get stuff done – on time and on budget? Are you always on the lookout for ways to improve efficiencies? Are you looking for a friendly, energetic, ethical, and innovative culture and working environment? If so, you may be the perfect fit to join our team!

IFEX is a dynamic global network of over 115 non-governmental organizations worldwide that defend and promote freedom of expression and information.  

We are looking for someone to lead and manage IFEX’s day-to-day operations, including our finance, human resources, and management systems. 

In this role, you will: 

• Lead, motivate, and manage the Operations staff team and relevant contractors
• Manage the monthly and annual accounting functions
• Develop, implement, and monitor policies and procedures related to finance, human resources and other organizational systems
• Oversee administrative components of the grants process and overall membership fees process
• Oversee information technology and communications services, facility management activities, and risk management activities
• Ensure project management systems are implemented and aligned with organizational goals and needs
• Develop and manage assigned budgets 

You bring to the role:

• 5+ years’ experience in organizational planning, human resources and financial management including direct staff supervision, and management
• University degree in related disciplines or equivalent experience
• Experience working with not for profit and/or international organizations
• Experience with accounting and financial management in a non-profit context
• Experience with human resource management best practices
• Thorough knowledge of and proficiency in office administrative practices
• Knowledge of a range of applications and software including human resource management software, QuickBooks, Microsoft Office and Mac operating systems. Advanced knowledge of MS Excel an asset
• Excellent organisation and administrative skills with strong attention to detail
• Excellent interpersonal skills and ability to work effectively in a variety of contexts
• Excellent oral and written communication skills in English. Spanish, Arabic and/or French an asset
• Eligibility to work in Canada; occasional travel might be required

The work environment: The work is rewarding as well as demanding and dynamic, dealing with diverse and challenging issues. We are committed to maintaining a working environment that is positive, professional and collaborative. 

Payment, terms and conditions: Starting salary is CAD$60,000 (commensurate with experience), and a comprehensive benefits package. This is a full-time, regular position. Start date is as soon as possible.

We thank all candidates for their interest; however only those candidates selected for an interview will be contacted. 

IFEX encourages, promotes and supports diversity in all aspects of its work. 

We are an equal opportunity employer, committed to developing inclusive, barrier free selection processes and work environments. If contacted for an interview, please advise us of accommodation measures which would enable you to be interviewed in a fair and equitable manner. Information related to accommodation measures will be treated in confidence.

To learn more about IFEX and its work, please visit our website at www.ifex.org.

 

About us

IFEX is a global network of more than 100 organizations in over 70 countries around the world, connected by a shared commitment to defend and promote freedom of expression as a fundamental human right.IFEX members bring their individual organisations’ strengths to the work on free expression issues and are able to collaborate in the common goal of defending and promoting free expression.

As IFEX begins to explore the development of a new Strategic Plan for the period 2020-2024, we are taking the opportunity to assess our progress and the lessons that have been learned through the current 2015-2019 IFEX Strategic Plan and to consider directions for the future. As IFEX members are the focus of IFEX’s strategic objectives and activities, this process is highly consultative with members, as well as with partners. We are particularly interested in assessing the network’s relevance and valueas a key component of the evaluation.

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