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CUES Program Manager

  • Posted:Sep 29, 2020
  • Apply by:Oct 07, 2020
  • Job Type
  • Contract / Part Time
  • Job Level
  • Other
  • Location
  • Vancouver, BC
  • Impact Area
  • Other
  • Impact Category
  • Other
  • Company Type
  • Other

About this position

Job Summary

The CUES Program Manager is responsible to develop, implement, and evaluate the Community University Engagement Support (CUES) funding program, in close collaboration with others within and external to UBC. CUES is a major, cross-campus funding initiative under the Office of the VP, External Relations and VP, Research and Innovation that furthers the commitment to community engagement articulated in UBC's strategic plan. Leading this project requires the ability to understand and interpret complex issues, to build relations across disciplines, hierarchies and with external partners, and to think strategically about how to align outcomes and impacts of the funding program to other work in the CE office.

Organizational Status

Reports to the Manager, Community Engagement (CE). CE is charged with providing system-wide support, service and strategy for community-university engagement, leading the development and design of a strategic framework for Community Engagement. It is a catalyst, convener and facilitator in bringing home an institutional commitment to engagement. The Unit brings community voices into strategic visioning of the university; enhances capacity across the university to engage with community organizations and the public; and works collaboratively across UBC to proactively connect local communities' priorities with UBC's academic mission and supporting general access to the university. The work leads and contributes to strategic initiatives that deepen and demonstrate the university's civic mission.

Work Performed

Responsible for managing and delivering the Community University Engagement Support (CUES) funding program, which includes:

  • Developing and implementing the CUES program, policies, and procedures
  • Evaluating the CUES program, which includes collecting and analyzing relevant data, and assessing outcomes and impacts to inform the broader work of the CE office; supported by the Advisor
  • Developing project plan and timeline with colleagues in VPRI
  • Developing, maintaining and updating project timelines, application materials, reviewer resources, and reports
  • Facilitating steering committee meetings and incorporating feedback into the program accordingly
  • Working with community partners and UBC faculty and staff to support the development of funding applications
  • Developing a communications strategy; supported by colleagues in VPRI and VPER
  • Working closely with the Operations and Program Coordinator on all administrative components of the CUES program, including budget, invoicing, and tracking of fund distribution 
  • Progress reports to Manager and AVPs and presenting on CUES inside and outside UBC
  • Performing other related duties as required

Supervision Received

Works independently under general managerial direction, receiving guidance and support from the Manager on unusual and complex matters.

Supervision Given

May manage the activities of other subordinate staff such as work study students, communications technicians or program assistants including the assignment of duties and responsibilities and setting of priorities. May supervise contractors.

Consequence of Error/Judgement

This position supports UBC's commitment to Community Engagement. A high level of tact and discretion is required. Errors in judgment, ineffective communication or Improper actions can have a serious negative impact on the reputation of the university, its senior administrators, faculty and staff and/or on the relationship of the unit with internal and external stakeholders. Data sets contain sensitive personal and confidential information whose security and privacy is mandated by FIPPA and UBC Policy. Failure to ensure security and privacy of such data would contravene BC and federal laws. The incumbent will have access to confidential documents, discussion and information. Breach of confidentiality could adversely affect the Unit's association with faculty, staff or community partners.


  • Undergraduate degree in a relevant discipline.  Graduate degree preferred  Minimum of five years experience or the equivalent combination of education and experience.  Experience related to community relations, higher education, community based research / experiential learning or other community engagement roles dealing with senior managers, local communities, stakeholder groups and the general public preferred.
  • Experience with fund or grant program management, preferably in not-for-profit and/or post-secondary education sector   
  • Experience in a large, complex organization.
  • Demonstrated ability to develop and implement engagement and consultation plans, and construct and execute tactics to support the plan.
  • Experience with program evaluation
  • Experience building relations with all levels of an organization, community leaders and individuals, demonstrating the ability to establish a high level of rapport, utilize judgment and sensitivity in presenting issues.
  • Able to quickly grasp the scope of complex issues and the potential impacts on the organization.
  • Ability to effectively facilitate groups to achieve appropriate outcomes and develop / deliver effective presentations and workshops.
  • Ability to exercise diplomacy, tact and discretion and effectively manage sensitive or controversial issues.
  • Possesses a collaborative, team-focused working style while self-sufficient and self-motivated.
  • Ability to work both independently and as part of a team.
  • Excellent interpersonal, oral, and written communication skills
  • Strong computer skills (MS Word, Excel, Powerpoint, Outlook, and Internet)..

Equity and diversity are essential to academic excellence.  An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.  We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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